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Alpine CDA-9856 not receiving XM radio

I replaced my car battery last night. After replacing it, I can no longer receive XM satellite radio. It worked fine prior to battery replacement. If I tune to channel 0, it says ''Radio ID'', but does not display the radio ID. It used to display it. I suspect that removing the car battery caused the radio to lose the ID number. I called tech support at XM and they said that I have a bad connection to the XM receiver and need to take the car to a dealership. I don't believe this to be the case, since it worked perfectly just prior to changing the battery. She did try ''sending me a signal'', whatever she means by that. I had to leave it turned on for 20 minutes, which I did, but it still isn't working. I can receive am / fm stereo fine as well as play CDs, but no XM.

I read through the manual online, and didn't find anything that that looked helpful.

I THINK that I need to do some sort of reset that will refresh the radio ID, but haven't found any info to support that belief.

Any suggestions?

Thanks!

Posted by on

  • gr8m8snz Nov 22, 2008

    Mine wont tune into fm. only picks up odd numbers, when we try to tune

  • cdixon2580 Dec 11, 2008

    I found the button behind the face plate. I pressed it with a pen. That worked the first time I tried it. The next day, it wouldn't receive XM again. I tried resetting it. It didn't work. I had to do it about 15 times and it finally worked. It's been off and on since then. Some days it works and some days it doesn't. It's been working non-stop for about a week now though, so I'll keep the fingers crossed.



    Thanks!

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  • Expert
  • 74 Answers

There should be a reset on the xm box itself if not the alpine has one on the face its a small button the size of a pen tip on the face or behind the face plate..this should do it

Posted on Nov 28, 2008

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DrElectrics
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SOURCE: Alpine CDA-9856

Do you have to run in AUX to get XM Radio? Your receiver and unit sound like its ok. This could be a problem with your provider. Contact your provider and their tech dept can help you organise a solution. Is your radio, XM ready?

Posted on Mar 10, 2008

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