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My Vista lap top has been freezing upon start up.I have overcome this problem many times'by removing the battery & then replacing after a short while.After going through the repair cycle i have been able to start up.The battery condition is ok.

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  • Ashish Dwivedi
    Ashish Dwivedi May 11, 2010

    Please tell me the last screen you are able to see while booting up.E.g:Screen on which logo appears or login screen.

    Moreover,let me know if you have made any hardware or software changes since the time its not working.

  • Steve Nordquist
    Steve Nordquist May 11, 2010

    Where does it freeze; and are you removing the battery with the AC on, and seeing it just unfreeze and continue, or does it just get past wherever it froze?

    Additionally, to fix it and perhaps get a better diagnosis:
    What model is it, and is the BIOS the most current one?
    Are the HP and video drivers, power management and battery utilities also the most current available?
    Is Vista completely up-to-date with Windows Update as one would expect?

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Check if the components are sitted properly, like RAM. And then go to the BIOS and select autodetect the hard disk and boot from Hardisk. Try this.

Posted on Nov 24, 2008

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