I dropped my Fa Porsche Lacie hardrive ( portable ) and the USB port has dropped into the casing. I don't know if the hard drive it's self has been affected as I need to get the connection fixed first. Where should I start?
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: Broken USB connection Lacie FA Porsche
You may be able to resolder the USB port, maybe an electronics savy
friend with a soldering iron will help you with this. Disassemble it and check if the traces and tabs of the usb port are still intact. If they are it can definitely be soldered. Or you can just put the HDD in a new enclosure, they are dirt cheap. If you want somebody else to do it for
you there are services like Data Recovery NYC. Also there is good informaation on logic board repairs on hddguru.com.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
it is hard to say exactly what's wrong with but I would say that is probably that the usb (if it's a usb disk) isn't working on the drive side. It has power and disk are probably working if you can hear the sound of them. But since the usb port which connects it to PC isn't working it doesn't show up in device manager.
That would be my guess based on what you wrote here
Ok to understand this , you dropped a 1 TB hard-drive external hard drive on the floor? Well considering that it is a external, the cases in most externals are meant to take a beating as well as the hard-drive it self. There is two possiblities I can think of, what could of happened. When the Hard-Drive hit the floor, it could of is disconnected the connection on the hard-drive itself inside the casing, which you will have to pop it open and reseat it. Or the hardrive, arm inside the hard-drive it self snapped or is misplaced, which is unrepairable. Open up the casing and looking for the hardrive it self. Towards the back of the hard-drive is where the connection of th drive is, it is eather sata or orginal set up with his pins based. Take the connection off and put it back on and see if that works, if it didnt, best advise would be is take in in and have the drive tested, see if its still operable.
Try connecting the Lacie to another computer, if it doesn't work then the hard disk may need to be formatted using Disk Manager. I suggest you format as a primary partition in FAT32.
If it doesn't work then it is possible that the hard drive in the Lacie has failed. To test the hard drive, remove it and connect it to an USB hard drive adapter and connect it to a working computer's USB port. If it deosn't detect it as an external drive and you connot open folders and files then it is faulty. You can install a new hard drive in the Lacie and then format in FAT32
There are companies that can recover data from faulty hard drives BUT it will cost you an arm and a leg for their services.
Sounds like the hard drive in the Lacie has fauled.
To test the hard drive, remove it and connect it to an USB hard drive adapter and connect it to a working computer's USB port. If it deosn't detect it as an external drive and you connot open folders and files then it is faulty.
You can install a new hard drive in the Lacie and then format in FAT32.
Does your drive make any unusual sounds like any of these: http://datacent.com/hard_drive_sounds.php ? If yes then you got a problem - it's something mechanical with the heads and it's not something you can fix by yourself. If it sounds normal or doesn't spin up at all - try to connect it to another computer and if still no go - remove the internal drive from enclosure and connect directly to PC via SATA port.
A ticking hard drive is usually a toasted hard drive. Sorry for the bad news.
BUT, to be sure it's not the power supply or the case in any way: What I'd do is remove the drive from the case, download the proper diagnostic file from whoever made that drive. Plug the drive into a computer (internally) boot from the diagnostic disk and run the diagnostic test.
If it's just continually clicking at that point, you're done, it's gone. **Please post a comment before giving an other than solved rating.