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Just get a deeper Wall Electrical Box, it will replace your existing one, FIRST TURN ** OFF** THE MAIN OUTSIDE ELECTRICAL PANEL **OFF**. PUSH/OR REMOVE THE INSULATION IF ANY?,
Bye, have fun and be safe.
Look inside of your traler where it comes in, under /in a cabinet somwhere and pull that wire in. Go to your rv dealer and get a new wire. Go to a hardware store and get you a metal junction box w/cover and some wire nuts and mount that where you have room and splice it back together. Or foolow it to the beginnig and splice it back in there.
I would for sure get my money back. What year and make is your coach? Are your appliances dometic/ac and fridge? The dealer made a serious error and obviously did not know what they were doing. Another question what kind of converter is it? I can help with enough info. If you live close enough I can give you a service call and give a better opinion. send me an e-mail and I will give my phone number firstname.lastname@example.org