Question about Rival 38501 Smart Pot 5-Quart

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Handel melted aaaaaaaaaaaaahhhhhhhhhhhhhhhhhh

My handel to my crock pot melted off my lid and now i dont know what to do with it. it is a paper weight now i cant use it i need to know what to do with it can you send me a replacement lid or handel

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  • Correne Jan 19, 2008

    The handle on my rival crockpot melted. Can I please get a new handle? You may contact me at cmb4him@yahoo.com My name is Correne Bratten Thank you.

  • RGDG Jan 20, 2008

    The handle to my crock pot "crumbled" after only a couple of uses. Where can I find a fix?

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Write to rival here: http://www.rivalproducts.com/help.aspx?helpNav=3

Posted on Sep 22, 2007

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Posted on Jan 02, 2017

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The handle to the lid melted. My fault, I tried to use the insert and lid in the oven. Is it possible to buy a replacement?


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Nov 21, 2008 | Rival 38601 Smart Pot 6-Quart

1 Answer

Rival crock pot question


Most of the reviews for this product state that the lid is a bad fit. It is as though they had leftover lids from another model and just used them in this one. A replacement lid will be the same unless you have one custom made...but for that price you'd just get a new crock pot. You will lose a lot of moisture and some foods will be a little dried out after slow cooking all day and losing steam. You can either cover the cracks as best you can when you set it to cook, or return it and buy a better model. You'll find this problem on Rival's 6 quart crock pot as well. Read the reviews before you make your next purchase.

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I found the site www.crock-pot.com has all the replacements for Rival. the 800# is 1-800-323-9519

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Replacement cover for Rival 38601 Crock Pot


No, dont throw it away!!! You can use tin foil as a lid - I do this all the time as my lid shattered too and it works perfectly. You dont have to adjust times or anything.

Dec 09, 2007 | Rival 38601 Smart Pot 6-Quart

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