Question about Logitech QuickCam Pro 9000 Web Cam

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How do I tell if the sound is on?

When I installed it I had a sound check and it worked. Then the software found and update and installed it--restarted my computer and I don't have sound.

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Normal 0 Go to Control Panel and Click on Sounds, Click on Audio, then Click on the Microphone. Then Click on the drop down and select Camera Microphone.
Click OK and it should work.
Hope this helps. Bud

Posted on Feb 01, 2009

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My web cam is showing a black screen i dont know what to do i have windows vista


How to troubleshoot Webcams in Windows Vista?

If you are having difficulty getting the webcam to work, review the tips about using a webcam, and then follow the troubleshooting actions in this article.
Tips:
  • Do not enter standby and then wake the system immediately, before the power light turns yellow. If so, the webcam may not function correctly until the computer is restarted. To avoid this issue, allow the system to fully enter standby before waking up the system.
  • If you installed the webcam separately (it did not come with your Vista PC), make sure the webcam drivers and software are compatible with Windows Vista.
  • If you are using an external webcam, make sure you install any webcam software from the CD before you plug the webcam to your computer. Without the software, the webcam may not be recognized by your computer and this can cause error messages.
  • If the display is blank, the camera may have timed out. Turn the camera on again.
  • If the camera does not display Connected to computer, disconnect and then reconnect your camera.
  • Make sure the camera is set to Digital Camera in USB Configuration when trying to download images through some software.
  • Test your webcam in a different application to confirm if the issue is specific to that application. If the webcam functions properly in a different application, then contact the manufacturer of the video software for the latest drivers and for specific troubleshooting instructions.
  • If you have an external webcam, test it on another computer. If it functions properly on a different computer that has the same operating system, then you may need to install hardware drivers for your computer to work with the webcam.
  • If an external webcam fails to work on several computers, your webcam may be defective. Contact the webcam manufacturer for specific diagnostic information and troubleshooting instructions.
  • Your webcam may not work properly across some network firewalls. If you have trouble viewing or sending video to someone on another LAN or outside the network firewall, refer to the support information for the firewall or contact a network administrator for assistance.
  • Dial-up Internet connections often lack the data transfer capacity to handle both video and voice simultaneously. A broadband Internet connection is highly recommended for video messaging. Performance varies with dial-up connections.
  • For the best webcam experience, close all other applications and background tasks, and limit your Internet browsing or streaming to preserve bandwidth.

Step 1: Close all software before starting a new webcam session
Sometimes after you finish using the webcam in a software program, the program may not properly release the webcam for other activities in other applications, or even the same application. Sometimes you cannot use the webcam because it is being accessed by another program by default. So, if you are having a problem with your webcam, close the program you are using it in and then restart the same program or open a different program.
Step 2: Restart your PC
Sometimes, closing the software application that was using the webcam is not enough. Some webcam software cannot close the webcam for other applications to use later. When this happens, the webcam cannot be used by any other application until the computer is restarted.
Step 3: Select the webcam in your video viewing software list
Make sure USB 2.0 Camera or your Webcam is selected as the video input source in the software you are trying to use. The various software programs that can use the webcam use different terms for describing a video source and the option to select it can vary. Usually, camera, webcam, or video settings can be found in the preferences or properties pages for the software that uses the webcam.
If your PC includes a TV tuner, often the TV tuner is the default video input device. So, for example, if you are using Windows Live Messenger to have a video chat with your webcam, you need to select the your Webcam as the active input device because the TV tuner is the active video input device by default.
Example: Select webcam in Windows Live Messenger
To select the webcam as the default video input device in Windows Live Messenger:
1. Open Windows Live Messenger.
2. Click the arrow icon on the Windows Live Messenger toolbar.
3. Select Tools and then Audio and Video Setup .
4. Click Next, Next, and then Next again.
5. In the "Select a Webcam you would like to use" dropdown list, select the name that corresponds to the webcam that is installed on your PC (such as USB 2.0 Camera)
6. Click Finish.

Step 4: Download the latest drivers and updates for your webcam and your video software
Some webcams may not be recognized by some software programs unless you have the most recent drivers and updates for your webcam hardware and webcam video software. Also, if the video footage from your webcam is in a format not supported by your video software, you may need a third-party plug-in or utility to view or convert the video footage to a format supported by your webcam video software.
  • If you installed the webcam separately, go to the webcam manufacturer's website and download the latest drivers, updates, plug-ins, or conversion utilities for any webcam video software. Make sure the webcam drivers and software are compatible with Windows Vista!
  • If you are having problems getting the webcam to be recognized by video playing or editing software, go the software manufacturer web site to find and install any updates or patches.
  • Check Windows Update for any Vista-related drivers that may affect your webcam and your video software. Click the Start button, All Programs , and then Windows Update
Step 5: Make sure you have the correct Vista drivers installed
If you are having problems hearing sound or using your webcam, try the following steps.
Make sure you have installed the correct Vista drivers and not the generic sound driver in Windows. If you have installed the generic sound driver, uninstall the webcam video software and download and install this Vista sound driver, and then reinstall your webcam video software.
To update Windows Vista drivers:
  • Click the Start button, All Programs , and then click Windows Update . If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
  • Click Check for updates .
  • To see if updated drivers are available, click View available updates . Windows Update will list any updated drivers that are available for devices installed in your computer.
  • If updates are available, click the driver that you want to install, and then click Install . Follow any onscreen instructions to finish installing the available drivers.
You may need to set up the sound settings in your instant messaging program or any other video webcam software you are using with your webcam. Refer to the Help information in your webcam software.

Aug 15, 2010 | Logitech Webcam

2 Answers

I have installed the iball face2face camera C12.0 but no image


Check to see if its a hardware or software problem.
Plug your camera in
Go to this site and see if your webcam works using 3rd party software.
Hit "Allow" in top window and the cam should fire up in the left hand panel.
If it works there you know you still have a software problem
http://www.testmycam.com/
If you have Vista, you can uninstall the software, plug the cam in and the software will be installed on boot-up.
If not, I would recommend you uninstall the software - run the CD again and then go into Device Manager, expand the Imaging file, right click on your webcam and select the update drivers option - from the internet.Delete any redundant webcam software if found.

Aug 16, 2009 | Webcams

1 Answer

No image from my Microsoft LifeCam VX-3000


Uninstall the software.
Restart the computer and see if the camera is found.
If camera is found.
Reinstall the software.

Another might be that the usb plug was not pushed right in.

Jun 07, 2009 | Microsoft LifeCam VX-3000 Web Camera

2 Answers

Sound is distorted on Logitech quickcam 9000 at the receiving end


Uninstall the Webcam drivers.

Reinstall the Webam drivers, there must be a tick box in the setup somewhere to let you stop automatic updates.

Look closely as the Reinstall proceeds.

May 29, 2009 | Logitech QuickCam Pro 9000 Web Cam

2 Answers

Unable to install webcam


I have web cam, but no cd to install in system....tell me a right solution

Jun 25, 2008 | Microsoft LifeCam VX-6000 (68C-00001)...

1 Answer

Microsoft Lifecam X1000 - Installation freezes when previewing video


Normal 0 Normal 0 You need to go to the manufactures site and download the VISTA driver for the camera. Then follow the info below to install the program.



Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program. When the program asks you to connect the camera to the USB port, do so and it should work.
Hope this helps. Bud



Jun 06, 2008 | Microsoft LifeCam VX-1000 WIN-Blk Webcam

1 Answer

Driver not recognised


Usually, I have seen with most USB webcam, they want you to only plug in your webcam after the software ask you to plug in the webcam. If this is the case, uninstall and reinstall (but, do not plug in webcam until the software tells you to).

Nov 10, 2007 | Microsoft LifeCam VX-6000 (68C-00001)...

2 Answers

Logitech QuickCam STX vista compatibility?


when you were installing the software did a taskbar pop up appear and tell you that hardware was found, and then proceeded to install the cam and inform you that the Logitech STX is now installed and ready for use? If not then the cam may need to be tried in another usb port as of yet it has not been recognised by windows. Also if this is being used on a laptop, sometimes there is not enough power amps being sent be the usb port to recognise, again trying a different port may solve that. If all else fails re install the software again, but make sure windows is allowing the cam to work, as sometimes there is an updater programme that works in conjunction with the cam to update drivers etc, this will probably be being dissalowed by either windows or your internet security programme and any part of the software that is being blocked may be stopping your cam also.

Jun 11, 2007 | Logitech QuickCam Communicate STX Personal...

1 Answer

Logitech QuickCam STX vista compatibility?


Have you updated DirectX?, I'm not sure if Vista has DX9.0 or 9.0c, but you could try and update DirectX before you install the cam software. Also if the cam is usb, did you install the software "before" connecting the cam?, some people aren't aware that usb devices have to have the software installed first, before connecting the device.

Jun 11, 2007 | Logitech QuickCam Communicate STX Personal...

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