Question about Sony Playstation 3 (PS3) Console

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My ps3 will turn on but not give me sound or image.

My ps3 will turn on and it sounds like it is running perfectly like it always did, but when i turn it on i dont get an image or sound, i checked all the cords and i tried it on another tv just to make sure but i am still not gettin nothing, considering i was playing it 20 mins befor hand.

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  • Anonymous Nov 22, 2008

    TONIGHT I HAVE THE EXACT SAME PROBLEM-----------DID YOU RECENTLY DOWNLOAD AN-- P3-- UPDATE FROM THE NET PRIOR TO THE CRASH ??????? I DOWNLOADED AN UPDATE PRIOR TO THE LAST TURNOFF--------------UPON THE NEXT START UP -THE SCREEN FROZE INTO FRACTURED PIXELS-----------THEN IT WENT BLANK WITH NO SOUND--------------CORRUPTION OF THE HARD DRIVE IS SUSPECTED----------------IF SO THE FIX IS TO REMOVE THE DRIVE -REFORMAT -REINSTALL --------------DOWNSIDE IS YOU LOSE ALL YOUR SAVED GAME DATA etc--AND--REINSTALL--------APPEARS THE SYSTEM WILL REBOOT---------------------OTHERWISE IT COULD BE 150.00 HIT THRU SONY--------------------HAVE YOUR TRIED YOUR UTILITY DISC YET-----YOU MAY BE LUCKY ???? THE NET HAS NUMEROUS VIDEOS SHOWING THE RE AND RE PROCESS OF THE HARD DRIVE--------HAVE YOU CONTACTED SONY SUPPORT YET ???????

  • westyjr Dec 20, 2008

    im having the same problem it turns on but no sound or audio and i cant turn it off by the touch button i have to turn it off at the back and also i cant connect my controller aswell any solutions

  • abrs Dec 22, 2008

    My ps3 will turn on and it sounds like it is running perfectly like it always did, but when i turn it on i dont get an image or sound.I DOWNLOADED AN UPDATE PRIOR TO THE LAST TURNOFF BUT ACCIDENTALLY CACANCELLED AT 28%.

  • mountainrx Dec 22, 2008

    Same thing here. I am now on my 3rd console in less than 6 months (warranty exchanges). Sony Tech Support is a worthless entity. They don't try to troubleshoot, they try to scapegoat. They tried to blame my Samsung TV (which works perfectly), my Yamaha receiver (which works perfectly) and my DirecTV (which, you guessed it, works perfectly). Two of the more asinine solutions proposed by them were 1) separate the Playstation from any other A/V equipment by at least 30 feet (!!!!), and 2) take the Playstation to Best Buy, hook it up to to one of their TVs to see if it works. Their final "solution" was to have me call Samsung, Yamaha and DirecTV and ask them why my Playstation wasn't working. Useless cretins.

  • jacobpoff101 Jan 10, 2009

    PS3 turns on but no picture or sound happens.

  • mountainrx May 11, 2010

    How do you get into the recovery menu when there is no video output to the screen?

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Get into the recovery menu go on youtube they will show u how and format your harddrive will work fine after i promise\

Posted on Dec 22, 2008

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