Question about HP Office Equipment & Supplies
Try removing the printer then reinstalling it. If you have a disc. I think they have discontinued driver downloads for HP PCS 1300 and 1400. Do not remove it if you do not have an installation disc.
Posted on Nov 22, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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The application that you use to print may have been cofigured to avoid the black color.
And sometimes a virus has affetced your application e.g. MS Word.... this may cause the printer to print in any colour.
In this case you should reinstall the application. (first completely remove the application).
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