Question about RCA 27F530T 27" TV

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RCA 27 inch TruFlat TV/ Walmart Feature Item "Defective!"

I've recently suffered the consequences of buying a medium dollar television from Wal Mart Manufactured by RCA. My set was purchased right before X-mas 2005 as a gift to my wife and two children. A few days before thanksgiving this year we expirenced a fatal mishap with our joyous hunk oh junk. At the end of a new DVD we were veiwing as a familly one evening the tv shut itself off, then on again, then off, then on again, then off, then on again, more then several times until it just plain died? I tried to manually turn it back on manually at the set. It would not turn on. My twelve year old son tried the remote. It did not respond. Instincfully i unplugged the set for an hour, then plugged it back in and it automatically turned on. Once again no response from the remote or power button on the tv. I tried the volume and channel buttons and they shut off and turned on the tv. So i called the 800 phone number listed in my RCA tv warranty manual and it was not an RCA phone number any longer. So i searched in all my papers tat accompanied my 27 inch tv and found another phone number and called it. All i reached was an automated system telling me to phone an RCA authorized repair center. The man asked for the symtoms and offered me information that the model and serial number i gave him indicated it came with aone year IN HOME waranty. I got excited!! He said he would call Rca for authorization and in as little two weeks come to my home and fix my factory defective television. He explained that he fixed many of this model with the same exact problem and all it would take is a new button control panel to fix it. Here it is two days before X-mas and 30 to 40 phone calls and several trips to Wal Mart, RCA declared that they are not reliable for ANY costs of repair or replacement parts and that i have to pay for it myself. Because my warranty card on record expires on Dec. 11th 2006 but RCA is going backwards two weeks and since i don't have and can not get a bill of sale from Wal Mart proving i didn't pick up my tv till after Nov. 30th,2005 I do not have a valid warranty! So in short? What happened to THe hudge reputation of RCA??? Did Terroist buy out RCA?? Please hard working americans DO NOT BUY RCA PRODUCTS? My children, wife and i have not had tv familly nite since before thanksgiving this year clearly because of RCA screwing this hard working american welder/fabricator ,steel worker, non-union familly of four provider.

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  • Terry Wenker II Dec 31, 2006

    Now they want to extend my warranty four years longer, but i have to drive my tv two and a half hours to a repair shop and drop it off and drive back several weeks later to pick it up!!!!! This is an outrage to me the tv has been defective from right out of the box! And came with a one year in home repair warranty! Why do i have to spend a hundred bucks in gas to have it fixed? ALSO WHEN I FIRST CALLED RCA ABOUT THE PROBLEM IT WAS BEFORE THANKSGIVING 2006 BUT RCA TEWLLS ME I DIDDN'T CALL IN TILL NOV. 30TH! BULL!

  • Terry Wenker II Jul 02, 2007

    What i ended up with at of all this is???? I spend about 250. to 350 a week every week at my Mill Hall Wal Mart here in Pennsylvania and i complained to the manager and he said to bring it back in no matter if i had a receipt or not and i got 180. dollars credit toward a new Sanyo 27 inch. tv and we haven't had any trouble with it so far? I will never buy another RCA product as long as i live. They made me wait it out till the warranty ran out to tell me they were not going to fix it?

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1 Answer

I AM SORRY ABOUT YOUR PROBLEMS WITH YOUR TV... AS IT IS YOU BOUGHT YOURS AT APPROXIMATELY THE SAME TIME THAT I BOUGHT MINE. I STARTED HAVING PROBLEMS WITH THE SAME THING YOU DID ABOUT 6 MONTHS AFTER I PURCHASED IT. BUT THEN I THOUGHT IT WAS DUE TO SOMETHING MY NIECES HAD DONE TO THE TV. MY DAD TRIED TO FIX IT AND IT WORKED FOR A WHILE AND THEN ON CHRISTMAS EVE 2006 IT WENT COMPLETELY BISERK!!! NOW I DONT EVEN KNOW WHERE TO GET THE CONTROL PANEL.

Posted on Feb 12, 2007

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