Question about Sony PlayStation Portable (PSP) Console

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Psp won't play umd discs.

My psp worked well for the first two months after purchase but one day it stopped reading all umds. everything else works on it though.

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  • eric_kanoff Nov 23, 2008

    i got a silver psp slim (daxter version) at christmas and it worked well for awhile and i stoped playing it and i went to play it and it wont read any games or movies i cleaned the inside and still dont work it either comes up disc canot be read or it just constantely loads please help me.

  • bearcub0 Nov 26, 2008

    I got the exact same psp bundle. I bought it a year ago and it is still new. It hasn't been dropped, had any contact with water, it doesnt even have scratches because it has a protective film on the screen and a skin around the device. I've tried all I can think of but still no luck.

  • Anonymous Mar 28, 2014

    if a psp does not read umd

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Well wat i did is charge it for a long time then play it but after i turned it off or it froze it stopped. has ur psp been lost or damaged?

Posted on Nov 23, 2008

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My son psp beep when you put a game in and the umd does not come up can you help please


f you are experiencing issues when using a Universal Media Disc (UMD™) on the PSP system, try these troubleshooting options:

  • Issues with PlayStation®Store content Click here for help with content purchased from the PlayStation Store.
  • Restore Default Settings Restore Default settings will default the PSP system to its original settings. A setting change may be the reason the PSP system is having difficulties. Click here to learn how to restore default settings on the PSPgo / PSP system.
  • Confirm UMD is properly inserted

    Make sure the UMD is properly inserted with the label facing the back of the PSP system. Try removing the UMD and reinserting it.
    Please note, it is normal for the PSP system to make noises while it is reading from a UMD.

    For PSP-1001, slide the latch to open the UMD door. For the PSP-2001 and PSP-3001, simply lift the door open.

  • Try playing the UMD on a different PSP system If possible, try playing the UMD on a different PSP system. If the disc still does not function properly, it might need to be replaced. If the disc does function properly, the PSP system may need service, see PSP Service for details.
  • Try playing a different UMD on the PSP system If possible, try playing a different UMD on the PSP system. If another UMD plays, the original UMD may be the problem. If none of the UMD's play, the problem may be isolated to the PSP system.
  • Check for moisture Do not let the PSP system or any PSP® accessories come in contact with liquid. Also check for moisture condensation in the PSP system. If moisture condensation occurs, remove the disc from the PSP and do not use the PSP until the condensation has evaporated, which can take an hour or two. In general, if any part of the PSP gets wet, discontinue use until it is completely dry.
  • Check the regional code Check the regional code on the UMD™ Video. The only regional codes that the North American PSP® is tested to work properly with are "ALL" and "1.
    "
Tried these steps and still need help?

If you have tried the troubleshooting information above, but continue to experience problems, please contact our Consumer Services department to have your PSP system serviced.

Jun 28, 2011 | Sony PlayStation Portable (PSP) Console

1 Answer

Everything on the PSP is working except the UMD drive. The motor is working and the laser light comes on but it says it can't read disk. Whtat can I do to fix this?


This is usually a problem that comes up when you are trying to play a disc that is badly cracked or is probably having a very rough face and as a result, the data on it cannot be read by the lens of your psp UMD drive.
The best thing to do is to try loading this disc on another psp and see if you get the same result then you can be certain that the disc is damaged or you could try another disc on your psp and see if it works, then you would be sure if it is the psp or the disc that is damaged.
hope this helped you?

Dec 25, 2010 | Sony PlayStation Portable (PSP) Console

1 Answer

Psp(1001)won't read umd games or movies


If your PSP isn't reading games and/or movies and the problem isn't that your trying to play dirty, bent, or damaged UMD discs there are a number of other reasons your PSP is not reading disks correctly =

- Your UMD motor may be malfunctioning.
- Your laser may have worn down from use over time.
- Your UMD drive tray may be bent.
- There may be a foreign object in your UMD drive


Common symptoms

* disks fail to load
* extremely slow loading
* strange whirring noise when trying to read disks


For whatever reason your PSP has stopped reading games and/or movies we will get your PSP back to you and playing like like new fast! Our price includes labor, parts, and return shipping via priority mail.

Visit PSP UMD Drive REPAIR if you are interested in an affordable and reliable PSP repair service. We have been serving the whole United States for more than 2 years!

Jan 05, 2009 | Sony PlayStation Portable (PSP) Console

2 Answers

Help!


You might have PSP stop reading UMD discs, First you will do some trouble shooting with what might be wrong with your PSP unit.

first is the Disc Spinning motor. This will not let The disc in the UMD spin. On a working PSP you will hear the disc start to spin up, then you can hear the laser start to twitch, followed by the laser motor moving the laser down the rails.

2nd is something stuck in the UMD gear, try to clean the gear of arm of dust, plastic, soda, and even hair.

and at the last is the actual laser itself. It will not focus the laser to read the UMD disc.

Hopefully this help, Pls post back should you need additional information...!

Jun 01, 2008 | Sony PlayStation Portable (PSP) Console

2 Answers

PSP Wont play games, and is going slow on other things! [HELP]


Hi,
you,ve damaged the UMD Drive, or Laser.
hence disk read errors.
you,ll have to obtain a replacement UMD Drive ( e-bay )
Or alternatively you could look into firmware flashing and pandoras Battery.
This way you can play games from a memory stick.
Mike @ Compurepair.

Feb 23, 2008 | Sony PlayStation Portable (PSP) Console

3 Answers

DISC COULD NOT BE READ


acc to ma thinkin ... d system has a prob ... go 2 a technician of sony world n ask help...

Jan 12, 2008 | Sony PlayStation Portable (PSP) Console

1 Answer

PSP Can't Read UMD!


UMD games play on any unit, the movies are regional.

tiny scratches & finger prints can stop them playing look carefully at the disc.

do the discs load ok? no mechanism damage?

Dec 16, 2007 | Sony PlayStation Portable (PSP) Console

1 Answer

Where is the UMD?


UMD is Universal Media Disc, its a small disc are used for PSP.  press the "eject" button on the top to open the disc tray. Usually the problem its not from the UMD, but from the console.

The first check the version you are running on psp, >> Go to the PSP Menu and move across to the "Settings Menu". Scroll down, select to "System Settings" >> "System Information" and you should see version of your PSP. If the UMD has a high version than ur console, u need to update ur psp. 

plz visit my blog, for psp update guide.

Oct 28, 2007 | Sony PlayStation Portable (PSP) Console

2 Answers

Psp


Hi Jleew,

 

You should check to see if another UMD will work first.  Also try them in another PSP.  If your sure your PSP is not reading Discs, then and only then, Clean the Laser lens carefully.  Using a strong flashlight and magnifying glass, look into the UMD drive with the UMD door open and look for debris like hair or lint, and also dirt and dust.  A black switch pokes up on the left inside the UMD drive.  Its a little black stick.  When you press down on this Black stick, your UMD disc motor should spin for  second or two.  The UMD laser lens should light up when your press this switch.  If any of this does not happen, you need to replace the UMD drive. If you need someone to do this which if you have never done it, you need some knowledge big time.

I can do this for you if you're in the USA for $55 including a New UMD drive, REturn Shipping, and 90 day warranty. Contact Repairtech@playstationclinic.com

Oct 23, 2007 | Sony PlayStation Portable (PSP) Console

2 Answers

Menu of the psp


Try a different disk? I've found that sometimes when you turn on the psp and you're in the game menu of the PSP menu, the UMD won't be there, but if you go over to music or something, and go back to game, it will have returned.

Aug 09, 2007 | Sony PlayStation Portable (PSP) Console

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