a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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Most likely the laser is weak. It has been awhile since I have changed a laser in a psp. But first off you should clean the laser with a q-tip and isopropyl alcohol and dry it with the other end of the q-tip. It doesn't take much for them to not be able to read a disc. If it still doesn't work you will need to replace the laser if you aren't that great at working on electronics or very small things you need to find someone to do it for you.
f you are experiencing issues when using a Universal Media Disc (UMD™) on the PSP system, try these troubleshooting options:
Issues with PlayStation®Store contentClick here for help with content purchased from the PlayStation Store.
Restore Default Settings Restore Default settings will default the PSP system to its original settings. A setting change may be the reason the PSP system is having difficulties. Click here to learn how to restore default settings on the PSPgo / PSP system.
Confirm UMD is properly inserted
Make sure the UMD is properly inserted with the label facing the back of the PSP system. Try removing the UMD and reinserting it. Please note, it is normal for the PSP system to make noises while it is reading from a UMD.
For PSP-1001, slide the latch to open the UMD door. For the PSP-2001 and PSP-3001, simply lift the door open.
Try playing the UMD on a different PSP system If possible, try playing the UMD on a different PSP system. If the disc still does not function properly, it might need to be replaced. If the disc does function properly, the PSP system may need service, see PSP Service for details.
Try playing a different UMD on the PSP system If possible, try playing a different UMD on the PSP system. If another UMD plays, the original UMD may be the problem. If none of the UMD's play, the problem may be isolated to the PSP system.
Check for moisture Do not let the PSP system or any PSP® accessories come in contact with liquid. Also check for moisture condensation in the PSP system. If moisture condensation occurs, remove the disc from the PSP and do not use the PSP until the condensation has evaporated, which can take an hour or two. In general, if any part of the PSP gets wet, discontinue use until it is completely dry.
Check the regional code Check the regional code on the UMD™ Video. The only regional codes that the North American PSP® is tested to work properly with are "ALL" and "1. "
Tried these steps and still need help?
If you have tried the troubleshooting information above, but continue to experience problems, please contact our Consumer Services department to have your PSP system serviced.
If your PSP isn't reading
games and/or movies and the problem isn't that your trying to play
dirty, bent, or damaged UMD discs there are a number of other reasons
your PSP is not reading disks correctly = - Your UMD motor may be malfunctioning.
- Your laser may have worn down from use over time.
- Your UMD drive tray may be bent.
- There may be a foreign object in your UMD drive
* disks fail to load
* extremely slow loading
* strange whirring noise when trying to read disks
For whatever reason your PSP has stopped reading games and/or movies we
will get your PSP back to you and playing like like new fast! Our price
includes labor, parts, and return shipping via priority mail.
Visit PSP UMD Drive REPAIR if you are interested in an affordable and reliable PSP repair service. We have been serving the whole United States for more than 2 years!
You might have PSP stop reading UMD discs,
First you will do some trouble shooting with what might be wrong with your PSP
first is the Disc Spinning motor. This will not let The disc in the
UMD spin. On a working PSP you will hear the disc start to spin up, then you can hear the
laser start to twitch, followed by the laser motor moving the laser down the
something stuck in the UMD gear, try to clean the gear of arm of dust, plastic, soda, and even hair.
and at the last is the actual laser itself. It will not focus the laser to read
the UMD disc.
Hopefully this help, Pls post back should you need additional information...!
you,ve damaged the UMD Drive, or Laser.
hence disk read errors.
you,ll have to obtain a replacement UMD Drive ( e-bay )
Or alternatively you could look into firmware flashing and pandoras Battery.
This way you can play games from a memory stick.
Mike @ Compurepair.
UMD is Universal Media Disc, its a small disc are used for PSP. press the "eject" button on the top to open the disc tray. Usually the problem its not from the UMD, but from the console.
The first check the version you are running on psp, >> Go to the PSP Menu and move across to the
"Settings Menu". Scroll down, select to "System Settings" >>
"System Information" and you should see version of your PSP. If the UMD has a high version than ur console, u need to update ur psp.
Try a different disk? I've found that sometimes when you turn on the psp and you're in the game menu of the PSP menu, the UMD won't be there, but if you go over to music or something, and go back to game, it will have returned.