Question about Microsoft Xbox 360 Console
The official Microsoft KnowledgeBase article is here http://support.microsoft.com/kb/941377/
You need to call 1-800-4MY-XBOX - your Xbox needs repair or replacement. It's now basically useless.
Posted on Nov 22, 2008
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
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click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
If you get the Xbox 360 1 red light message, it means that the problem is either with the DVD drive, or with the hard drive.
Fortunately, the Xbox 360 1 red light message is not something that you should worry about. In order to identify which of the two drives the Xbox 360 1 red light messages is referring to, just look the code number that the screen displays. DVD drive errors are identified with the codes E64, E65 and E66, whereas hard drive errors are identified with codes E67, E69 and E79.
Once you identify which error the Xbox 360 1 red light message is pointing to, fixing it is really easy. The guide available at Fix-xbox360.info will tell you what to do in each case, as well as what to do in case you get any of the other Xbox 360 lights messages. Check it out.
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