Question about Acer Aspire (AST180-US340B) PC Desktop

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My DVD burner doesn't register a disc in the tray

Hello I have an Acer computer and it has Media Edition as an OS. I am trying to burn my pictures and audio onto DVDs but I cannot. I am using the NERO program that came pre-installed, and everything works until I get to the window that prompts me to insert the disc, I do this and it says the tray is empty. This is very frustrating and I am not sure how to fix it. I have all my photos from years past and I can't do anything with them or share them with anyone. I have checked in my Device Manager and it says that the device is working properly....I don't know what the problem could be. Please help!

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  • thumper83 Nov 24, 2008

    How do i uninstall the drives? Also, I bought the computer second hand and was given a disk simply called drivers. Is this what I would need to reinstall the driver?

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Try uninstalling the drive, then reinstalling, and/or updating the firmware to the drive (see CDinfo.com ) to see if Windows (XP? Vista?) Media Edition sees it properly. I swear I had to shake my PC for Windows to act right enough on my writers....

You can of course also run Knoppix or another liveCD from another drive and manage to burn DVDs that way. Likewise there might be some registry fixups around to set it right, but you can search Media Edition forums about that as well as I.

Posted on Nov 22, 2008

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Posted on Jan 02, 2017

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please post
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I am not sure what you mean by 'burns, flip, burn dvds.' but if you make another comment I will respond.
Take Care,
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