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Ge profile microwave doesn't seem to be heating food real hot. during the last bag of popcorn we tried to pop it never even started popping it, and the microwave stopped and said on the screen "sensor error"

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  • vmacdonell Dec 30, 2008

    popcorn running and no popping but had message sensor error as well. No heat at all. GE Profile Microwave mfr in 2002

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  • Microwave Ovens Master
  • 8,820 Answers

On GE models, "SENSOR ERROR" appears on the display when:

  • Using the sensor feature, the door was opened before steam could be detected. Do not open the door until stream is sensed and time is shown counting down on the display.
  • Steam was not detected in the maximum amount of time. Use Time Cook to heat for more time.
The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

If that doesn't work, leave it unplugged for maybe an hour. Then let us know if the hard reset does not fix it.

Otherwise, your sensor may have failed.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Nov 26, 2008

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Please write back with more details if you need further help.

We're happy to help and we appreciate your thoughtful rating of our answer.

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