Question about Cannon Office Equipment & Supplies

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Cannon MX300 multi with fax.Phone line set up for duet fax and phone all plugs & leads correct, when MX300 is on and incomming phonecall comes in, get feedback into hand reciever as u would if phone& fax are on the 1 line.Can u help . Charlie

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  • borasomob Nov 22, 2008

    Dont know what amp stands in my letter dont where it come from

  • borasomob Nov 22, 2008

    Just tried ringing same problem

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U can call the canon service center if the settings are not been able to change and got locked.if its under warranty they will not charge for the visit.they will also guide you on the phone for this settings adjustment.just tell then the exact model number of your device.

if u want a user manual to check out this problem

Posted on Nov 22, 2008

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You would have set up your phone device to receive fax.change that setting to normal mode from the menu settings.just click the set up or ok button.and change the settings.

Posted on Nov 22, 2008

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  • smarttech Nov 22, 2008

    Solution: Change Remote RX ID on (MX300 / MX310)

    Remote RX
    If the fax interrupts telephone conversations after the initial sixty seconds that it uses to monitor for fax signals, change the Remote RX ID number. The default Remote RX ID number is 25. See the folloing steps to change the Remote RX ID number.

    1. Press the button to enter the Fax menu.

    2. Press the

    button.

    3. Press the left or right arrow to select [RX SETTINGS], then press .

    4. Press the left or right arrow to select [REMOTE RX], then press .

    5. Press the left or right arrow to select [ON] or [OFF], then press .

    Note: The default setting is [ON].
    1. If [Remote RX] is set to [ON], a window will appear displaying the current REMOTE RX ID.
    2. Use the left or right arrow to select the preferred ID value (from 00 through 99).
    3. Press to set the ID.

    6. Press the button to return to Fax standby mode.

    If the fax continues to interrupt telephone conversations after the Remote RX ID number was changed, turn off Remote RX. The default setting from the factory is ON. See the folloing steps to turn off Remote RX.

    1. Press the button until [FAX SETTINGS] is displayed.

    2. Use the [ ] or [ ] to select [RX SETTINGS] then press .

    3. Use the [ ] or [ ] to select [REMOTE RX] then press .

    4. Use the [ ] or [ ] to select [OFF] then press .

    5. Press .


  • smarttech Nov 22, 2008

    If the fax continues to interrupt telephone conversations after the Remote RX ID number was changed, turn off Remote RX. The default setting from the factory is ON. See the folloing steps to turn off Remote RX.
    1. Press the

    button until [FAX SETTINGS] is displayed.
    2. Use the [ ] or [ ] to select [RX SETTINGS] then press .
    3. Use the [ ] or [ ] to select [REMOTE RX] then press .
    4. Use the [ ] or [ ] to select [OFF] then press .
    5. Press .


  • smarttech Nov 22, 2008

    calling a servicenter person is much necessary if it does not solves your problem as some of the settings r locked and needs to be unlocked with proper syatem.and that can be done only with the help of canon service center technician
    thanks.

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How to recieve a fax on the Canon PIXMA MX340 Wireless Office All-in-One Printer


Take your incoming phone line and plug it into the place that says "line" on your fax machine. Plug another phone cord into where it says "phone" and connect this to your telephone. Test to make sure you have chosen the right places by dialing a phone number to fax to and listen for the dial tone. If you get a dial tone, then you have set it up correctly.

On the fax machine look for the button that says "menu". Push it and use the up and down arrows to navigate the options on the display. Look for fax set up and press "ok" or "enter" on the fax machines keyboard to access this area. Look for "number of rings" and change the fax machine to a number of rings that is less then your voice mail box if you have one. Then close and save your choices.

Have someone send a test fax by dialing your phone number for the line connected to the machine. The fax machine will pick up on the number of rings set and automatically begin receiving and printing a copy of your incoming fax.

You cannot use magic jack.

You can also choose to manually answer an incoming fax if you see that your display on the fax machine says "ringing" or incoming" you can push the "start" button and this will start receiving your incoming fax.

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Instructions Things You'll Need:
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  1. Step 1 Connect the multi-function printer to a phone line. Most printers with fax capability have more than one phone jack, so make sure you are plugged into the right one.
  2. Step 2 Turn the printer on and access the start-up menu. Pick an answering mode based on your expected usage of the fax capabilities of your machine (see the next steps for more information about this).
  3. Step 3 Put the printer in manual mode if you expect little fax traffic. The manual mode usually requires you to pick up every call that comes to the machine. If you hear the signal for a fax, you push the start button and hang up.
  4. Step 4 Choose the automatic mode if you expect a lot of faxes or have a dedicated fax line. In automatic mode, the printer listens to incoming calls and determines whether they are faxes or voice calls. Voice calls get sent on to your phone, and faxes are picked up by the printer.
  5. Step 5 Select the number of rings you want your multi-function printer to give you before dropping a call. If you are using the manual mode you may want to go with four or more rings. Two rings should be sufficient in the automatic mode.
  6. Step 6 Load paper into the paper tray. Check on the paper level frequently if you receive a lot of faxes.
  7. Step 7 Set the desired print quality, and you are ready to receive faxes.

You should be all set now to receive faxes.

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What does communication error 20 06 mean on my brother intellifax 4750e? We have been having problems faxing out and customers have called with trouble faxing in. Yet, we have received faxes prior to them...


CRC error in answerback. It means the error correction digits didn't match the data that was sent. I've seen a few cases where this was bad phone line conditions - once I could see the phone lines scraping against the gutters in the storm outside the window - but usually it's a flaky Main Board in the fax.
Unplugging all the cables on the board and plugging them back in might clean a bad connection, but we're seldom that lucky.

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I'm looking for a fax machine that will share a single phone line, so that incoming calls are routed to the phone and incoming faxes are routed to the fax machine. Is this a built in feature?


I don't really know of a fax machine that will do this automaticly. But you have hope at electronics stores or computer stores they sell a spiltter just for this use. All you do to hook it up is there is one spot to plug in the incoming phone line, then at the other end or side depending on type you buy. You'll have one output to fax and one to your telephone. You can fax or receive faxes and make calls. The splitter seperates the uincoming calls as to faxs or calls and sends them to the correct output.

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Having trouble faxing


make sure the phone jack is plugged in to the LINE input in the back. If this does not work try pressing the ON HOOK button and listen for dial tone.... If that does not work hook a regular phone the the phone line going to the fax machine and make a call checking that no static or pops are on the line ....Good Luck

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Go to the Canon website and ask for the manual and you can download the manual for your printer

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Not sure this will help but you could give this setup guide a try and see:

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Post back your results, particularly if you need more assistance. Good luck.

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Is your phone line plugged into the proper receptical on the fax? It should be plugged into the LINE slot, not the PHONE slot. The PHONE SLOT IS TO CONNECT A TELEPHONE TO THE FAX. IT IS NOT FOR THE INCOMING PHONE LINE. If your phone connection is correct, try calling your fax machine from a cell phone while you are at the fax machine. Listen on the cell to see if the fax machine picks up the line. If it does not, go into your fax machine's settings, either INITIAL SETUP FAX SETUP, or PHONE SETTINGS. You may have to try several settings to find one that works, depending on your fax machine. Try going to RECEIVE SETUP on your fax machines setup menu. Scroll through the settings, writing each down on paper. Try RING DELAY, RING TIME, NUMBER OF RINGS TO ANSWER , or any other settings relating to how your fax answers the phone line. Try changing each setting, one at a time, and try calling your fax to see if it answers. There may also be settings on your fax to set it up if an answering machine or telephone is on the same line.

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** if possible call your telephone company and set a distinctive ring pattern for phone calls

replug cable on line port at the back of printer

then ask someone to send you a fax...

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