Question about Polycom VSX 7000 Video Conference

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Could not connect to our VSX 700 polycom over ASDL

We could not established connection to our remote (Malaysia) office, but the far end site can do so. But when the far end is connected the video freeze and we don't hear any audio from them they could not also see and hear our video/audio.

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  • yuvrajece Apr 23, 2009

    We could not established connection to our remote (Malaysia) office, but the far end site can do so. But when the far end is connected the video freeze and we don't hear any audio from them they could not also see and hear our video/audio.



    I also tried with setting the separate bandwidth but still i faces the issue.. also implemented the qos...



    allocated bamdwidth for each system= 1mpbs..

    qos implemented..

    all tcp&udp ports are opened..





    if anybody find the solution pls revert back.

    yuvrajece@gmail.com

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For VC over IP, both end should have a dedicated bandwidth with PUBLIC IP.
this solves most of the problems that are faced in a vpn or shared network like situation!!!!

Posted on Feb 08, 2009

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