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After reading some other entries about similar problems, I turned to the bottom of the vacuum and where the hose starts, just behind the roller. What I found was a large Lego wedged in the opening. Removed it and we're as good as new. I actually wonder how it got in there because it was a B***H to get out. I thought I was going to break the plastic molding around the rollers, but I finally got it loose after about 20 minutes of fiddling with it. Kids!!
I had burning smell and some visible smoke which I tracked down to the handle area. The mains socket at the bottom of the handle had burned out. When I pulled the plug out I noticed that the prongs were blackened and scorched. I will replace the socket.
Remove the bottom plate that covers the brush roll and remove the roller. The plate is removed by releasing two clips at the back corners of the plate on either side. Take the roller and install the belt around the pulley and put the other end of the belt through the access hole in the vacuum body. Replace the roller and turn it by haand to ensure that the belt is not pinched. Replace the bottom plate and turn the roller again (same reason).
If you look at the area beside the rear wheel between the hood and the main body, you will see a clip incorporated into the hood. Take a screwdriver and pry it away from the main body. Do this on both sides. You will find a similar clip at the hood just beside the back corner of the plate in the front where the plate clips are located. Pry these as well and hood will come loose. Now you can turn the machine back on its' wheels and remove the hood. You will see the belt where it comes through the main body and you can grab it with a couple of fingers and stretch it onto the motor shaft. Replace the hood and the job is done.
it most likely is the belt this might sound dangerous but with the vac on its side turn it on if the rollerbrush isnt spinning change belt real easy take screws off bottom cover pull it off and the belt is supposed to be hooked around motor pulley and the roller u can tell if it needs belt,
as the hose fits into the base (if i am correct) the power at the base should be fine, make sure the base is clean and free from blockage,
you say the brush doesn't spin, has the belt broken, if so replace it, (very cheap) and only a couple of screws to undo, the roller not rotating will effect the power of suction dramatically,
start from there and see how you go
if i have helped please rate me