Question about SanDisk Sansa e250 MP3 Player

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It just froze

I put some songs onto my sansa and i safley removed it and on the screen it came up with refresh database. it was all fine untill it got 3 quarters of the way accros the line and now it is frozen and i cant turn it of or anything? do you know wat i can do?

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1 Answer

Re: it just froze

Let the battery run out until it shuts off, then plug it back into your computer. Hope it Works!!

Posted on Jan 25, 2007

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My sansa disk is froze on the refreshing media screen

This happens often with Sansa Media Players, your best bet is to delete all your songs off the device, then re-add them again. But this time have your device on hold, which is having the switch at the top of the device pushed to the right side. This will make sure nothing happens while the device is syncing.

Aug 03, 2012 | SanDisk Sansa e250 MP3 Player

1 Answer

Stucked at Refresh database

When the Sansa reads "refreshing database," what it is doing is going through all the songs you've loaded on to it, pulling out the "tag" information (Artist, Album, Song Title, Genre) so it can add this information to its own database which it uses to display the songs to you in its menus.

If it gets stuck during this process, usually it's because of a corrupt song file, or a song file in a format it doesn't understand.

Note that the e280 is only able to play MP3 and WMA audio formats. If you've loaded a different type of audio file onto your Sansa, you'll need to remove them.

If the songs you've recently loaded have all been MP3 and/or WMA, you may have loaded a corrupted file onto your Sansa. Try removing the songs you recently added, and see if the problem goes away.

Feb 27, 2010 | SanDisk Sansa E280 MP3 Player

1 Answer

Loaded Songs Onto MicroSD Card, And While Refreshing The Database It Just Froze.

eject the microsd when you player is off and try restarting the player...delete some songs off the microsd and try again..

Sep 04, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Stuck on refresh/black screen

I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you

Mar 22, 2008 | SanDisk Sansa e270 MP3 Player

1 Answer

My mp3 player is froze and locked

i try to install my sansa in my computer but i can see my songs and pictures

Feb 14, 2008 | MP3 & Digital Media Players

6 Answers

Stuck on refresh database

Simply reset the Sansa e250 by holding the power button down for 10-15 seconds.

Jan 15, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Frozen on Refresh Database

Take out the four screws on the back and pop out the battery then put it back on. Make sure you synced the songs properly. Add to the problem how you added your songs and I might be able to help.
Good Luck

Feb 04, 2007 | SanDisk Sansa e250 MP3 Player

3 Answers

Sansa e200r

my Sansa M200 has a frozen screen, tried removing battery but comes back screen frozen

Jan 04, 2007 | SanDisk Sansa e200 MP3 Player

2 Answers

My Sansa E250 Froze..

that happened to me once. all i had to do is hold down the power button for at least 15 seconds sometimes more. if not call tech support

Jan 07, 2007 | SanDisk Sansa e250 MP3 Player

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