Question about POS X POS-X Black Pole Display w/ Serial Interface PC Desktop

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Installing hp pos pole display

Hi, how do I install this in my pc? I am really having trouble with the COM ports!!

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Download the HP Pole Display Windows OPOS package (sp42198) which will install both the Windows drivers for the device and the OPOS drivers for the device.
The following is the Windows Device Manager screenshot after all the drivers are loaded for the HP USB Pole Display:

NOTE : The COM port number might be different on customer's unit.

installing hp pos pole display - mma01_0031979.jpg DeviceManager.jpg

Note: The pole display driver will automatically assign the next available virtual port in the system.

HP Pole Display Setup Software Utility

Download sp41532 - HP USB Line Display Configuration Utility from HP website.
Run the file and the Utility will come up as shown below
The COM Port would always be COM1.

mma01_0031982.jpg PoleDisplaySetup.jpg

Change the selection to the COM port listed in the Device Manager of the unit.


Click on the Welcome Message Tab and Change the Text and Click on “Write to Pole Display mma01_0031984.jpg Messages.jpg

Now the text should be displayed on the Pole Display.

Posted on Mar 30, 2009

  • Morgan drake May 11, 2013

    How do I assemble the pole to the base


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I need to assemble the hp customer register pole. I can not figure out how to attach the pole to base

Posted on May 11, 2013

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