Question about Digidesign Digi 002 Rack FireWire Pro Tools LE Music Production System Volume License for PC, Mac (MX002R)

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Digi002 interface not powering on

When i engage the power button on my rack digi002 it makes a clicking sound and will not boot entirely. The small red light on the optical connector just blinks and i hear a clicking sound that i am concluding means the power is overloading OR the unit might for some reason not be getting enough power. Sometimes it boots after the 3rd click and some times it just does not boot and keeps clicking. I took the top off and noticed that a ribbon cable was pushing over a few capacitors but the problem still exists even when i made sure all the connections were fine.

thanks for caring !

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  • leafT Nov 30, 2008

    Digi002 makes clicking sound instead of booting up. Green light next to fire wire port blinks in time with clicks. I have been "hot plugging" the firewire cable for a year without realizing it would burn out the port, assuming this is the problem. I just read this hopeful note: " It took a year of hotplugging for my ports to break, but when they did it was easy to get fixed using the website." on a Muscian's Friend review... have not been able to trace this so-called easy fix. Looking forward to a reasonable solution!

  • Zoutman Dec 12, 2008

    I have the same problem with my 002 rack. When I turn it on and it clicks 3 times then the 002 works for about 5 minutes and then the sample rate light goes out again and the whole thing stops working.I have searched on google and I hear a lot about Firewire port problems, but I don't think this problem has to do with the firewire port. Any solutions wich someone with a little solder experience can perform?

    Thnx

  • Anonymous Jan 31, 2009

    I need help too. I heve the same problem!!!!

  • Ricfer Feb 25, 2009

    Exact same problem...Help!!!!!!

  • Anonymous Feb 28, 2009

    Thank you so much for your help! i cant wait to get home to try this solution. i bought my 002 off of ebay and the problem never acted up until it was a few weeks after the auction so i could not return it as DOA. thanks thanks thanks!

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I just talked to Digidesign and apparently this is a problem with the DC power harness.  You can call them and they will send you a replacement harness at no cost, since it is a repair and a known issue.  Basically I was told that the problem was due to oxidation on the power contacts.  The oxidation prevents the unit from having constant power.  The clicking you hear are the relays going through the initial power sequence multiple times as they get power and then lose it again. In theory you could fix the problem temporarily with some contact cleaner.  They will be sending me a a package with the new (and improved) harness, instructions and contact cleaner.  I am assuming this will fix the problem once I get the chance to swap the harness myself.

Posted on Feb 26, 2009

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Contact cleaner did the job for me. It took me 3 years to make it so dirty it wouldnt work anymore. I guess I can go on for another 3 years now :)

Posted on Feb 26, 2009

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Www.rainbowaudio.nl can provide you brand new power supply arhitecture, replacement for the old problematic power supply isue, digidesign will sound and work perfectly after our RAE Mod on 002 unit

Posted on May 23, 2012

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Musicians Custom Electronics in Chicago can fix it. 708 755 6960 is their number. Good luck!

Posted on May 01, 2009

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