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I have a 27" color flat screen tv by Samsung which I bought from Best Buy in Lakeland, FL 4 yrs ago never had a problem til now. I had a power outage in my home but the tv wasn't on nor was the Directv receiver box connected to it. I've checked all the cables,lines & connections everything is ok. I even had Directv make a service call and they found nothing wrong. But my 27" color tv is now only in B/W it is no longer in color. I get every channel from Directv in B/W only & the audio works too. Tell me what happen ?

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  • Cyb3rDud3Me Nov 22, 2008

    All the wires & cables were tested so no matter what coaxial cables I got behind the tv now they work fine but everyone I talk to tell me that its a color input inside the tv that has blown out..like a fuse or computer chip but I would think I would not receive a picture or sound if that was the cause. I have even had the Directv box "blink" off & reset itself back to the same settings. I've checked & re-checked the tv color settings but their "all" normal. I'm trying to get out of spending $125 service call just so my local tv repairman wants to charge me just to open up the tv before he actually fixes it. I even thought it could be a recall thing but Samsung Corp won't responde to me.

  • Cyb3rDud3Me Nov 22, 2008

    Another thought here is I could kick myself for not getting an extended warranty or repair plan from Best Buy! But then again the 27 inch flat screen , model # TXR2735XXAA is only 4 yrs old & with being hooked up on a surge protector it is the "problem" and everything else works.

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Try to use your directv box with a different A/V connection to the TV and see what happens?
EX. If you have a basic directv box using coaxial cable connection,try to use RCA(yellow,red/white) cable to a RCA input behind the tv.
solutiondoct

Posted on Nov 22, 2008

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