Question about Jenn-Air SVE47100 Slide-In Electric Kitchen Range

1 Answer



Posted by on

  • Kaseymoe Nov 24, 2008

    SVE47500W - cannot use oven since two of the touchpad buttons don't respond. Would like to know if the problem is likely to be in the computer module or the entire front panel which appears to be integral with the touchpad.

    Jennaire customer service would not provide any guidance but did suggest turing power to the over off for ten minutes to attempt rebooting the module.

    Mainly need to know if touchpad problems are typically with the pad itself or in the module. We have a lifetime replacement warranty on the module since we had to replace that after five years and would prefer that to be the problem.

    Kansas City MO
    24 Nov 2008



1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Follow up to the above by Kaseymoe - the solution was replacement of the Membrane Switch Assemble - what I'd call the touchpad. It's the entire, full width front of the over controls - white panel with the oven controls.

I was able to get a replacement from Marcone - a parts distributor. Sine I read here that his is a repeat problem i took out Marcone's Lifetime Warranty. That cost an extra $24 but if the part ever fails again and no matter how many times I've alread paid for the next and the next and the next panels so that's good.

All access is from the front panel - look under it to remove 8 screws then I had to slide the entire range out from the counter to remove the side triangular trim pieces and get access to the panel. Knobs and computer module come off the original panel and go on the replacement. If you're not got at remember which screws go where make a sketch and keep track of the disassembly. It's reasonably straightforward but i managed to have to do parts ot it twice in the reassembly stage.

The part was $161 from Marcone in Nov 2008. The optional warranty $24.

rjw in Kansas City MO

Posted on Nov 26, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Jenn air downdraft

replace parts only. no home fix on these. Depending on model #, the parts may no longer be available, but you can always search on ebay for one.

Aug 18, 2014 | Jenn-Air Kitchen Ranges

1 Answer


I am having the same problem. Water pad just click when pushed and ice works fine. Just wondering if you found out what the problem was and resolved it.

Jul 14, 2014 | Jenn-Air Refrigerators

1 Answer

F7 code flashes on jenn aire 27 inch wall oven

The F7 code indicates that the touch pad either has a "stuck" or shorted key. Depending on the oven model, you either need to replace the touch pad or the controller (clock) and the touch pad. (Some Jenn Air appliances sell the two as one unit.)

Please add a comment with your model number to get additional information on the availability and price for the parts. (Parts may be available from a number of suppliers, including

I hope this helps.

Cindy Wells

Mar 01, 2012 | Jenn-Air 27 in. Electric Single Wall Oven...

1 Answer

I have a jenn air jgs9900bds maytag and the display doesnt work at all it beeps but it doesnt do anything...i cant cook obviosly by this problem helpppp!!!

On something like this you have 3 components that could cause this symptom. The touch pad, display & main control board. The main control board should provide 12 volts DC to the touch pad & display boards. Test pins J1-2 to J1-1, J4-2 to J1-1 & J5-1 to J1-1 should all have 12 volts DC.

Oct 15, 2011 | Jenn-Air JGS9900BDS Stainless Steel Gas...

1 Answer

Control unit

Click HERE for the replacement part. Mike

Mar 26, 2010 | Jenn-Air JES9800A Electric Kitchen Range

1 Answer

JMV8208 BAW Model 30" Jenn-Air Convection/Micro combo

have a good look at front to see reset??.press it once it comes back on unplug from the wall and & open it up and go to the part and give it a good clean with wd40, check the push pad for ware & tare dirt gathers and builds up

Mar 09, 2009 | Jenn-Air JMV8208A Microwave Oven

2 Answers

Jenn Air slide in range JES9750AAB - Touch Pad

put on tree belt . having the same problems replaced ERC $200.00 now they are telling me touch pad touch pad is $240.00 .the stove cost $1300.00. $1740.00 how much more will i have to put in this stove

Aug 02, 2008 | Jenn-Air JES9800A Electric Kitchen Range

2 Answers

Jenn-Air built in oven Model W188-C, Serial # 210764UC approx 1987

Big oops, Millwood. Shut power to the unit immediately and wait a day or more for it to dry out. If it works then, fine. If not, you've got a learning experience installing a new pad.

Dec 07, 2007 | Jenn-Air JJW8230D Electric Double Oven

3 Answers

Electronic touch pad problems

From what your telling me, you have tried all the numbers and only 1,4 and 7 beep when touched. Also, the timer display was set at 0:00 when you started. Also, you followed the manual's instructions first, and looked in the back of your manual in the trouble section, and found no answer. 
Did you timer ever work? If not, you should be able to a free replacement of the control panel module from an authorized Jenn-Air repair company. It may be a good idea to contact Jenn-Air first.
The timer shows only hours and minutes when first started. For example 2:05 is two hours and five minutes. It goes into the seconds mode only during the last minute.

Dec 01, 2007 | Jenn-Air JGR8875QDS Gas Kitchen Range

Not finding what you are looking for?
Jenn-Air SVE47100 Slide-In Electric Kitchen Range Logo

190 people viewed this question

Ask a Question

Usually answered in minutes!

Top Jenn-Air Kitchen Ranges Experts

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Sal De

Level 3 Expert

2694 Answers

Craig Butler
Craig Butler

Level 3 Expert

1723 Answers

Are you a Jenn-Air Kitchen Range Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides