Question about Jenn-Air SVE47100 Slide-In Electric Kitchen Range

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PUSH PAD DONT WORK RIGHT.

I HAVE THE A JENN-AIR MODEL JES9750AAB AND THE PUSH
PAD DOSNT WORK RIGHT ,SOME NUMBER DONT WORK AT ALL
LIKE 1,2 9 ... I CANT GET THE BOILER TO WORK AND THE TIMERS TO WORK

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  • Kaseymoe Nov 24, 2008

    SVE47500W - cannot use oven since two of the touchpad buttons don't respond. Would like to know if the problem is likely to be in the computer module or the entire front panel which appears to be integral with the touchpad.

    Jennaire customer service would not provide any guidance but did suggest turing power to the over off for ten minutes to attempt rebooting the module.

    Mainly need to know if touchpad problems are typically with the pad itself or in the module. We have a lifetime replacement warranty on the module since we had to replace that after five years and would prefer that to be the problem.

    Kansas City MO
    24 Nov 2008


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Follow up to the above by Kaseymoe - the solution was replacement of the Membrane Switch Assemble - what I'd call the touchpad. It's the entire, full width front of the over controls - white panel with the oven controls.

I was able to get a replacement from Marcone - a parts distributor. Sine I read here that his is a repeat problem i took out Marcone's Lifetime Warranty. That cost an extra $24 but if the part ever fails again and no matter how many times I've alread paid for the next and the next and the next panels so that's good.

All access is from the front panel - look under it to remove 8 screws then I had to slide the entire range out from the counter to remove the side triangular trim pieces and get access to the panel. Knobs and computer module come off the original panel and go on the replacement. If you're not got at remember which screws go where make a sketch and keep track of the disassembly. It's reasonably straightforward but i managed to have to do parts ot it twice in the reassembly stage.

The part was $161 from Marcone in Nov 2008. The optional warranty $24.

rjw in Kansas City MO

Posted on Nov 26, 2008

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