Question about GE JVM1653 Microwave Oven

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Inside of microwave doesn't work

I have a ge jvm1653 it is less than a year old about a week ago it started to lose the date and time every so often even when I know that we didn't have a power failure. Today it doesn't work inside at all, All the ouside buttons appear to work hasn't lost the date and time The inside light doesn't even come on when you open the door and when you start it on express or regular all it does is the timer counts down. The vent fan works and the lights over the range work. I tried unplugging it and resetting the date and time still does the same thing. What could it be?

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  • barbara meeks Dec 30, 2006

    I had the GE service technician come out and he had to replace the circuit board which he had to order and the magnatron. Now all seems to be working fine again.

  • peterfremo Jul 25, 2008

    Yes I have same microwave and same problems and not only with it not stay working. I have found it running when I have got home before. only runs for 3 sec then off and wants thr time and date

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  • Contributor
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You should try the soultion of posted at the link below of putting the control board at a 45 degree angle. It worked for mine but I still don't know why it works. http://www.fixya.com/support/t122426-microwave_shuts_off_after_few_seconds

Posted on Dec 28, 2006

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  • GE Master
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I'm hearing of this more and more, and I'm begining to be concerned that a recall or "campaign" by GE may be in order! Since your is less than a year old, it should be in warranty. If so (or even if it's not) I would strongly suggest that you call the GE Answer Center at 800-626-2005 to tell them abou tyour unit and ask them all about this. Please do let us know here what you find out! Assuming your power, circuit breaker, and outlet are all okay, then the problem is inside the oven. Some of the many problems inside the microwave which could cause this are loose or intermittent power cord, fuse, fuse holder, thermostat / thermal cutout, wiring, circuit board power part, or the code in the microprocessor. But the last one is the one I'm most concerned about. The others just aren't very likely unless there has been a breakdown in the design or manufacturing process. Post back if you need more help, but please do let us know here what you find out.

Posted on Dec 24, 2006

  • William Miller
    William Miller Dec 28, 2006

    If moving the control panel or wiring (as suggested in another post) makes it work more or better, then it seems pretty clear to me you have a bad connection, probably on the circuit board.

    If the problem is the control panel, we do repair them nationwide for $32.50.

    Feel free to write me or repost if you'd like more confirmatiuon of this possible diagnosis.

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