Question about Arris SB5100 SURFboard DOCSIS 2.0 Cable Modem (50120900100)

1 Answer

Moto modem to Linksys wireless router

Are the Motorola Surfboard SB5101 and the Linksys wireless-g broadband router (WRT54G v.3) compatible? We bought the Moto and a friend gave us the Linksys. We hooked them up, but we haven't been able to use the wireless to access the internet (though we CAN access the router's page-thing). Is this because of a compatibility issue, or is it something we've done wrong? Thanks for your help!

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  • 2 more comments 
  • silvrwlf Dec 16, 2008

    The rest works fine. What's happening is that when we connect using the wireless, we can't access the internet. We are able to get the the router's online page, though. It's just a connection issue

  • silvrwlf Dec 16, 2008

    That would be, "The reset works fine."

  • iewuliukaz Feb 04, 2009

    Router can not find Moto DHCP server

  • jrangelo May 11, 2010

    Modem does not have "pin hole" of any sort to reset?

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You have to reset the modem from behind (little pin hole) with the modem and router not connected via ethernet, the let it restart and reset the router after both are reset connect the ethernet cable between them.

Posted on Dec 09, 2008

  • Eric Mitchell
    Eric Mitchell Dec 16, 2008

    Ok fist connect the modem to a pc and use the comcast disk to install it after you are able to connect to the internet unplug the modem for 2 minutes them plug it into the router (make sure to reset the router before this) If it still does not work hook it back up to a pc and make sure you have an internet connection through the modem if not turn the modem off for another 2 min, if you do the go to start- control panel- network connection- right click the connection you use for internet- and click status and go to the support tab, Here you will record the IP address (write it down) then without reseting the modem disconnect you pc from it and connect you pc just to the router then go to your router page and enter the IP you wrote down as the routers IP then disconnect you pc the the router and connect the router to the modem, Before connecting your pc reset it then connect the cable.

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