PC w/Geovision 650 (800S) Card reboots but safe mode fine
I recently took over a case with a customer that a 32 camera system w/2 pc's (each with Geovision 650 - 800[s] cards). We will be replacing the dead system, however the 2nd computer had a bad power supply and video card (NOT the geovision card).
We replaced the PS and video card and the system boots up fine in safe mode, but it didn't detect the Geovision card until we switched slots. Then I had to reinstall all the Geovision card components again. Now in safe mode PV800 (the software they are using), comes up with a KeyPro error (acting like the card isn't installed) - and I still cannot boot to windows normally.
Everything I read said that the system would automatically reboot if it didn't detect at least one camera - however I brought the system on-site and plugged in the camera(s) and it still won't boot normally.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If you confirm this is the card and not the cameras, then you may have some bad ports. You may need a new card. It happened to me at a customer after a lightning strike. Although mine was 4 cameras (1-2-3-4). You can also verify that the cameras are activated on those channels. That would be the easy fix.
Have you done any Hardware/Software Updates/Upgrades? Have you tried a System Restore/Recovery? Reseat the Memory mods, Graphic Card, etc. Try to boot to safe mode, Open msconfig, select Normal Startup, reboot. Let us know what the results are.
If you simply reboot is should start normally. If it does not complete the boot process it will bring you to the safe mode boot options after a restart. If this is the case you have other problems post back.
Try booting into safe mode and then uninstall it and reinstall it from there. Safe mode runs only certain processes, in which case if there is any interference coming from your card in normal mode, it won't have that in safe mode. If the problem persists - and the machine does not have any malware infections that may cause this problem, contact the supplier of the card to see if there is a bypass around this supposed incompatibility issue. If my ideas work, please do rate me. Thanks.
Please try install XP SP3 in safe mode. Then check whether you have the latest Graphics Card Driver. It seems like some driver issue as it reboots only in Normal mode. Since safe mode runs on minimalset of hardware drivers.
Secondly, there may be a corrupt file that caused reboot. Spend a night and schedule bad sector check - Right click on system drive, Tools tab, Error Checking -> Check Now, tick both boxes then Start. It will schedule scan on next reboot. Then reboot to confirm it starts checking HD.
These kinds of issues are most often related to driver conflicts. First thing you need to do is reboot your PC while holding F8, until you receive the menu about booting in to Safe Mode. Try booting in to Safe Mode.
If you can get in to Safe Mode, disable any new devices you have recently installed, reboot again, this time letting it try to boot all the way to Windows.
If it reboots again, go back in to Safe Mode and disable/uninstall something else.
Basically, it is a process of elimination. Safe Mode loads a very minimal set of system drivers, so if you can boot in to Safe Mode but not in to full Windows, the problem is one (or more...) of the drivers that load in Windows but don't load in Safe Mode.