Question about GE JES1851 Microwave Oven

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Microwave Turn Table

I have a GE Microwave, model JE 1860 BH. At times the Turn Table quits turning. If I remove the glass table and then turn the plastic arms with rollers it rests on and push down and turn lightly, ir drops itto the gear mechanism, or whatever is there, it works again, for a while. Is there anything I gan do to get it back the way it was. Thanks, Don

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Re: Microwave Turn Table

This could be a failing turntable motor, but more likely your turntable support has gotten bent. That's an easier and cheaper problem to solve. Excessive heat can sometimes make the legs of the support bend so that the center is raised up far enough that it won't always make good contact with the motor. You can test this by running the microwave empty for a few seconds. It may hesitate to turn or stutter. Next try it with a bowl with several cups of water in it. The extra weight may push it down so it makes good contact and runs without a hitch. The way I fix these is to use a stove burner or a torch to heat up the legs and bend them up a bit. Then I quickly set up or clamp the support so it's held in the proper position for a few minutes until it cools. One way to hold the heated support in position is to place an object under the end of each leg and put something slightly heavy on top of it in the middle. If you need a new motor or just want to see helpful exploded views of your model, see the GE or Sears parts Web site:

Posted on Dec 24, 2006

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Turn table will not turn

I'd check to see if the turntable motor has continuity. If it does, check to see if 120 volts is being supplied to it. If both are o.k., then the motor has probably bound-up in some way internally. There's also the possibility that it has mechanically become detached from the hub that turns the glass tray.

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Hi, Your problem lies with one or both areas. If you remove the glass turn table, you'll see a plastic grooved driver that goes thru the floor. See if you can lift up and remove it. Does it look broken? If not, there is a drive motor underneath that drives this plastic piece which turns the turntable. You'll need the model number to take to your local parts house for replacements. Hope this helps.

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In GE / Samsungs that have 21VAC turntable motors and stirrer motors, the 21VAC is supplied from a tap off the internal cooling fan motor that cools the magnetron.

It sounds like you have a bad turntable motor.

The turntable system otherwise consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or possibly a bad plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.


You can find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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My ge microwave spacemaker has a rattling sound when in use. disappears when turntable is turned off.

You may have a turn table motor that is beginning to fail. The following link explains how to access and replace one:

This is a very simple repair, that usually is not expensive. The motor usually averages about $35 - $40, but the price also depends upon the model. This repair can also be performed on an over the range model microwave oven WITHOUT uninstalling it.

You can purchase replacement parts at the any of the following websites:

The first three sites listed offer helpful exploded view diagrams to assist you in parts location/identification. If you have any questions, please post back with your model number and let me know. I hope this helps you.

NOTE: You may consider replacing the turn table coupler (also known as a turn table shaft) as well. This is the small plastic shaft that connects to the turn table motor and is the visible piece inside the oven where the glass tray sits. The coupler will simply pull straight up and come off the motor shaft. They can wear out and begin to slip on the motor shaft.

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