Question about GE JES1851 Microwave Oven

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Microwave Turn Table

I have a GE Microwave, model JE 1860 BH. At times the Turn Table quits turning. If I remove the glass table and then turn the plastic arms with rollers it rests on and push down and turn lightly, ir drops itto the gear mechanism, or whatever is there, it works again, for a while. Is there anything I gan do to get it back the way it was. Thanks, Don

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  • Don Brown Dec 30, 2006

    Thanks so much. Heating the arms and with a little weight on the plastic arms did the trick. This saved us from buying a new part or a service call.

    Don

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  • GE Master
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This could be a failing turntable motor, but more likely your turntable support has gotten bent. That's an easier and cheaper problem to solve. Excessive heat can sometimes make the legs of the support bend so that the center is raised up far enough that it won't always make good contact with the motor. You can test this by running the microwave empty for a few seconds. It may hesitate to turn or stutter. Next try it with a bowl with several cups of water in it. The extra weight may push it down so it makes good contact and runs without a hitch. The way I fix these is to use a stove burner or a torch to heat up the legs and bend them up a bit. Then I quickly set up or clamp the support so it's held in the proper position for a few minutes until it cools. One way to hold the heated support in position is to place an object under the end of each leg and put something slightly heavy on top of it in the middle. If you need a new motor or just want to see helpful exploded views of your model, see the GE or Sears parts Web site: http://www.geappliances.com/shop/prts/ http://www3.sears.com/

Posted on Dec 24, 2006

  • William Miller
    William Miller Jan 26, 2007

    I nailed it but this was rated as a poor answer? *grin* What happened?

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1 Answer

My microwave is working but the turn table is not turning


next time send the brand name and model number,when you go to work on a micro wave unplug it,even if you change a bulb on it,i've seen people change the bulb without unplugging it and cook the computer board,on the bottom there's a motor that turns thee turn table,drop the bottom panel of the micro wave usually like 6 to 9 screws and on some there could be an access panel just for the motor,unplug the old motor and remove screw or screws,pop off the cover inside the microwave where the glass turn table sits on and,put the new motor in and put it back the same way you took it apart,it's pretty easy to do.go here put your model number in and find part number
https://www.searspartsdirect.com/part-number/241700104/0046/253.html?pathTaken=partSearch&q=241700104

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In GE / Samsungs that have 21VAC turntable motors and stirrer motors, the 21VAC is supplied from a tap off the internal cooling fan motor that cools the magnetron.

It sounds like you have a bad turntable motor.

The turntable system otherwise consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or possibly a bad plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

b5abd34.jpg

You can find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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You may have a turn table motor that is beginning to fail. The following link explains how to access and replace one:


http://www.fixya.com/support/r3555716-replacing_a_turntable_motor_on_a_microwa

This is a very simple repair, that usually is not expensive. The motor usually averages about $35 - $40, but the price also depends upon the model. This repair can also be performed on an over the range model microwave oven WITHOUT uninstalling it.

You can purchase replacement parts at the any of the following websites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

The first three sites listed offer helpful exploded view diagrams to assist you in parts location/identification. If you have any questions, please post back with your model number and let me know. I hope this helps you.

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