Question about Creative Labs ZEN Vision:M Digital Media Player

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Mp3 zen not recognised by firmware

My xp professional (sp3) recognises my zen m 30gig mp3 however the firmware loaded through the creative mp3 recovery tool installs the latest firmware (even recognising my registration name of Elaine) but on completion the error message tells me the player is not connected and will not continue...

Xp has allocated a drive letter and I can access the mp3.

regards

Elaine


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I think I can help.  I had a similar issue where the recovery tool would recognize my mp3 but the firmware would not.  This is what I did:    Turn on your Zen, Holding the power switch in the on position. While holding the Power switch on (very important), Reset the Zen by inserting a small object in the Reset hole on the bottom of the Zen (I used an earring). You will see a menu: Clean Up, Format, Reload OS/Firmware, Reboot. I decided to go down the list until something worked.  I ran Clean Up first and that didn't work for me, so I tried Format.  Note that this will remove all of your data.
Once Format runs, Reboot the MP3 player and plug it up to the computer. Run MP3 Recovery Tool. At this point, the firmware recognized my MP3 and installed successfully. Once installed, my computer recognized my Zen.

Posted on Nov 29, 2008

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instead i used a program called VIRTUAL MACHINE WORKSTATION 6.5 (for links keep confidential suppling ur email to me) this program will allow u to install and run several operating systems at a time regardless of your current hardware, it will run as an application in vista O/S. so i installed xp pro (on vmware 6.5) that i had handy somewhere, and then the drivers from the creative disc. then i run the firmware updater and yes it recognises my zen for the first time and loads a brand new firmware. easy as that, zen reboots and main menu appears, what a joy.

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Sounds like the same problem I've resolved several times in the past on here.

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