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1st click the "mode" button on the TV or remote then use the vol. up and down buttons to scroll around until you get to DTV mode then press "enter" on the remote you should get a message "please run channel auto scan" . click "Menu" on the remote the "Picture" screen will come up, keep clicking the vol. up button to scroll past "Audio" then "Setup" then to "Channel" then use the CH up or down buttons to scroll to "Air" click OK , then use the CH down button to scroll to "Scan all channels" then click the vol. up button. it then should start scanning, FYI you have to be fast!
Don't throw it away just yet. It's still under warranty so returning it would be far better than throwing it away ;)
As you can tune the cable channels OK, I suspect there is a problem with the reception from the antenna and the signal strength is too low. Please can you answer the following simple questions so that I can help you to solve this problem
1. What antenna are you using - indoor/rabbit ears or outdoor/roof antenna? 2. Do you have a good reception on another TV connected to the same antenna ?
If you are using an indoor antenna, try moving the TV to another location to see if you can get a better reception.
Please let me know the answers to the above questions. I will then be able to assist you further.
OTA signal? Check your antenna orientation and if there are any tall objects that would interfere with the signal. (See antennaweb.org or tvfool.com for signal directions and distance to the station. antennaweb assumes an external antenna and is very conservative with station information.) Scan for channels with Menu > > (right arrow twice) up or down to AutoScan and hit enter. Use add channels to include stations with the antenna in a new direction.
If you are using the built-in antenna, you may not get digital signals. Try an external antenna (see above sites). Digital signals are enough or zero.
This TV doesn't have a cable tuner so a set top box would be needed for cable stations, check the box directions for the station you need to tune the TV to access the signal.
if this is an older tv and your state might have changed to digital programming then i would suggest trying to look at the back of the set and see if you have anything to fix this problem or you might want to CHECK AND SEE IF YOU HAVE VIDEO ON or CABLE on or TV on. Sometimes if you have Antenna switch to cable then your channels would be red and picture distorted. change the antenna to air for tv. or from tv to cable.
Bring up your video menu, make sure the cable/antenna mode is set correctly. Also do channel search/ auto program. If your AV is operating a DVD player etc., there should be a button to switch from TV to AV. If you are trying to input Cable/Antenna to AV jack you may have it plugged into wrong jack, it should go into 'antenna/cable in' jack. Hope this helps.
I am not sure what a FIOS use, but I was able to split my cable connection and was connect my regular TV AND portable tv with the cable.
IN YOUR CASE:
Look at your fios set up box, behind the box, there should be something that would say "TO TV" or "VIDEO OUT" or "TO TV/VCR"
Usually, the cable coming out from there goes to your regular TV. So instead of your regular TV, you can connect that with your portable TV.
AS FOR MY CASE (Having 2 tv's),
1. I removed the cable that is connected to the wall (RF IN or From WALL or CABLE IN).
2. I hooked that end to the "IN" part of a 3 way splitter
3. I bought a short cable and connected one end to the Cable Box and the other end to the OUT of the splitter
4. I bought a longer cable and connected one end to the portable TV and the other end to the OUT of the splitter.
5. Then I turned on the TV and pressed MENU
6. I clicked the right arrow until I see ANTENNA. I pressed the down button to choose CATV instead of AIR.
7, I did auto scanning.
My portable TV now has the basic channel while the big TV (since it is connected to the cable box) has the added digital channels. Nevertheless, it is great to have both so when I want to sleep, my hubby can just use the small tv
I notice that on mine, the positioning of the included tv antenna is very, very, very finicky. I also don't know how to "add" a new channel other than to hook it to the big house antenna and pick "re-scan" (or auto-scan or whatever it's called).
So I think your best bet is to pick a better antenna or know that even the tiniest fiddling with the antenna makes a diff. Sometimes, I even have the antenna horizontal (using the magnet) to get the good reception on a given channel. Seems like a hassle except that what should I expect from a tiny antenna....