Question about Dell 924 All-in-One InkJet Printer

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Message says lower exit tray then press select

I do the above and nothing happens

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  • Dell Master
  • 4,338 Answers

  1. With the power on:
  2. Unplug the power cord from the wall socket.
  3. Disconnect the power supply from the back of the printer.
  4. Wait 15 seconds.
  5. Reconnect the power supply to the back of the printer.
  6. Plug the power cord back into the wall socket.
  7. Power unit up , this should reset the printer
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Nov 30, 2008

  • Glenda Powers Nov 21, 2010

    This did not work for me. Can you offer other advise?

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Trey 1 is giving a message out of paper when they is paper inside


The message "No Paper" will appear on the LCD display if the Brother machine does not detect paper in the paper tray(Tray#1 or Tray#2) or MP(Multi-purpose) Tray.

Resetting the Brother machine may resolve this issue. To reset the machine, unplug the power cord from the AC power outlet for approximately 10 seconds and then plug it back in.

Note

For MFC users :
The Brother machine can be powered OFF for up to 4 days without losing faxes in memory.

If the message "No Paper" continues to appear on the display follow the instructions listed below:

When printing from Tray#1 or Tray#2 :

Pull the paper tray completely out of the machine. Go to STEP2.

When printing from MP Tray :

Go to STEP4.

Note Tray #2 is the optional LT-5300 paper tray.The MP Tray is just above the main paper tray and can be accessed by opening the MP Tray door. To open, pull on either the left or right side of the front door by the circular cut out.

2. While pressing the blue paper-guide release lever, slide the paper guides to fit the paper size. If the back of the paper tray doesn't move, the tray lock button may be in the lock position; slide the lock button to the unlock position and pull out the back of the paper tray again. With the paper removed, you will see the LTR (letter) marking on the plastic plate on the bottom of the paper tray to indicate where the moveable rear guide (with protruding arrow) should be moved to for letter size paper. There is also a marking for legal size paper. Make sure the guides are set at the correct mark. Reload the paper in the paper tray. Make sure the moveable rear guide does NOT push tightly against the paper. It should be adjusted to the LTR (letter) or LGL (legal) position, depending on your paper size. If the moveable rear guide is pushed too tightly against the rear edge of the paper, the paper will get stuck in the tray and a loud plastic snapping noise may be heard when feeding paper.

3. Move the tray lock button to the lock position (slide the button towards the paper).

4. If there is no paper in the tray, reload the paper.

When printing from Tray#1 or Tray#2 :

The tray can hold up to 250 sheets of 20lb paper. Do not overfill the tray. There is a maximum paper mark located on the top of the right and left paper guide. It looks like a V cut out in the plastic.

Note

If you are using special paper and the machine has problems feeding it from the paper tray, try the paper again using the manual feed tray. Make sure you insert the paper far enough --about 1 inch- under the gray plastic bar in the MP Tray until it stops or it will not be fed and the machine will display the message "No Paper".


5. Verify the correct size and type paper is being used:
When printing from Tray#1 or Tray#2 :


If you are printing from a PC and using the paper tray, make sure that MP Tray is NOT selected in the application's print properties for Paper Source.

When printing from MP Tray :

If you are printing from a PC make sure that the MP Tray is selected in the application's print properties for Paper Source.

Note: Please be aware that the setting in the printer driver will take priority over the setting made on the control panel.

14. If you have set the Tray Use settings for a particular tray, the machine will feed paper only from that tray. If the selected tray is out of paper, a "No Paper" message will appear on the LCD. You need to reload paper in that tray.
To set the Tray Use setting, follow the steps below:

a. Press Menu.

b. Press the up or down arrow key to select General Setup.

c. Press OK.

d. Press the up or down arrow key to select Tray Use.

e. Press OK.

f. Press the up or down arrow key to select the mode you want to use.
You can select Copy, Print or Fax(MFC users only).

g. Press OK.

h. Press the up or down arrow key to select the tray.
You can select Tray#1 Only, Tray#2 Only or MP Tray Only.

i. Press OK.

15. For MFC users :

To test, print the Help List.

. Press Menu.

a. Press the up or down arrow key to select Print Reports, and press OK.

b. Press the up or down arrow key to select Help List, and press OK.

c.Press Start.

For DCP users :

To test, print the User Settings.

d. Press Menu.

e. Press the up or down arrow key to select General Setup, and press OK.

f. Press the up or down arrow key to select User Settings, and press OK.

g. Press Start.

Note

If the problem still continues after following the above instructions,

I recommend you clean the Separation Roller, Pickup Roller and Separation pad following the instructions of the FAQ: My Brother machine mis-feeds paper.

Apr 21, 2012 | Brother MFC-8460N All-In-One Printer

1 Answer

Cyan and majenta tone is not good


Solution : Perform an Automatic Gradation Adjustment (Color Calibration) Automatic Gradation Adjustment compensates for tones when the color tones shift in color copies / prints. Compensating for color tones maintains the quality of color copies / prints made by the machine at a fixed level.

NOTE: Output of the Automatic Gradation Adjustment chart is added to the metered copy count.

NOTE: When Gradation Adjustment is selected, the following changes will be made to default copy settings set in System Settings mode:
  • Copy Density = Normal or Auto
  • Color Shift =Normal
  • Saturation = Normal
  • Color Balance = 0
  • Sharpness = 0
  1. Press the [Access] button (key symbol) on the Control Panel. The Access button is located above the number "3" on the numeric keypad.

  2. Using the numeric keypad, enter your administrator password and select [Confirm] on the Touch Screen. The System Administration Menu screen will be displayed.

    NOTE: If you do not know the password, contact your administrator. The initial password at machine install is 11111. If the administrator encounters a problem with changing the password, or forgets the password, a service call must be placed.

  3. Select [System Settings]. The System Settings screen will be displayed.
  4. Select [System Settings] again.
  5. Select [Common Settings].
  6. Select [Image Quality]. The Image Quality Adjustment screen displays.
  7. Select [Automatic Gradation Adjustment].
  8. Load 8.5 x 11 inch (216 mm x 279 mm) or A4 (210 mm x 297 mm / 8.3 x 11.7 inch) paper in Tray 5 (Bypass Tray). Adjust the paper tray edge guide so that the guide gently touches the edge of the paper stack.
  9. Select the desired gradation adjustment screen.
  10. Press [Start]. The Adjustment Chart is output.

    NOTE: When printing the color chart for Auto Gradation and you get the message,'Auto Graduation Procedure has completed with an error' make sure that 8.5 x 11 inch (216 mm x 279 mm) paper is loaded into Tray 5 Long Edge Feed (LEF).

  11. Place the Adjustment Chart face-down on the Document Glass with both the Magenta color patches against the left side of the glass.
  12. Place 5 sheets of white paper on top of the Adjustment Chart and close the Document Glass Cover.
  13. Press [Start].
  14. To continue Automatic Gradation Adjustment with other screens, repeat steps 6 to 10. When you are finished, select [Close] until the System Settings screen is displayed.
  15. Select [Exit] to exit the System Settings mode.
Hope it helps!

May 01, 2011 | Xerox WorkCentre M-24 Color Copier

1 Answer

Keeps telling me to lower exit tray and press select. where is the lower exit tray located/


Perhaps these images will help you. Steps shown is on how to load paper on your Lexmark X7170 printer.
printmastert_18.jpg
printmastert_19.jpg
printmastert_20.jpg
printmastert_21.jpg



I hope this information has been helpful. Thanks.

Jan 07, 2011 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

1 Answer

The printer shows an error message of "lower the


  1. lift the paper exit tray
mabroukmedal_53.jpg
2. lower the paper exit tray again 3. press the select button 4. Resend your print job to continue.

Dec 27, 2010 | Dell 962 Photo All-In-One InkJet Printer

2 Answers

Print enevolopes


You are correct. There are no settings listed for envelopes at the Toshiba Interactive Tutorial.

Mar 29, 2010 | Toshiba E-Studio 3511 Color Copier

1 Answer

Paper want go in to print


The reason why it keeps saying this is cuz you paper feed tire needs replacing. Now i am not sure based on the cost of this unit if it would be worth to have this repaired but, this is what is causing this error.

Jul 24, 2009 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

I don't know where to insert the pages to be faxed


Load the paper into the document feeder on top of the machine.

Jul 06, 2009 | HP LaserJet M1522nf Multifunction Printer...

1 Answer

I have Samsung fax & copy machine, SCX 5312F,


Press "Menu / Exit", then "System Data" on the one-touch dial keypad. The display shows the first system data option "Cassette Paper" on the upper line of the LCD display. Scroll through the options by pressing ^ until you reach the option "Message Conf." Then press < or > to select your choice. Options are: ON, OFF or ERR (prints only when a transmission is not successful). When the desired selection is displayed as indicated by the blinking cursor on the lower line of the LCD display, press "Mode / Enter" to save the selection. Press 'Menu / Exit" to exit the menu or "Stop / Clear" to return to standby mode.

Source: Samsung Laser Facsimile User Guide - Digital Laser MFP - SCX-5312F, pages 6.2, 6.4 and 6.5

Jun 12, 2009 | Konica Minolta bizhub C250 All-In-One...

1 Answer

How do I stop daily reports from printing? How do I change the default tray for fax reports?


To program a default paper tray to print fax reports, perform the following:
1. Select Utility/Counter.
2. Select User Setting.
3. Select System Setting
4. Select Paper Tray Setting.
5. Select Print Lists
6. Select the paper tray for the fax reports to print from.
7. Press OK.
8. Press Exit on the lower left side of the display to return to the copier screen.

to set the activity report to not print daily
1 touch the utility button
2 touch administrator settings and enter the password 12345678
3 press fax setting
4 press report settings
5 select activity report and change to off
6 press close then exit

Mar 17, 2009 | Konica Minolta bizhub C250 All-In-One...

2 Answers

H.P laserjet 4100 series.


Printout a copy of your printer configuration. Press the right-side of the MENU button once, then the right-side of the ITEM button twice, and press the SELECT button once. This will print out a configuration page. In the lower right part of the information on this page, it will give you stats on the Paper Trays and Options. Standard settings on these should be "Default Paper Size: LETTER, Tray 2 (LETTER). If either of these says anything different, I would do a cold-reset on the printer to reset it to factory defaults. If you have a network card installed, you need to pull it out before doing this. To do a cold reset, turn the printer off, then hold down the GO button and turn the printer on. Wait about 5 seconds, then release the GO button. Also, you need to check your print setup on your PC. I am assuming you have a WindowsXP machine. Click START, SETTINGS, PRINTERS&FAXES. Right-click your printer icon and select PROPERTIES. Click the PRINTING PREFERENCES button at the bottom. Click the PAPER tab. Check the boxes at lower left. "Size is should be Letter", "Source is & Type is should both be Auto Select". Click OK, click OK, and exit the Printers Window. Lastly, I would make sure that you have Letter size selected from the application you are trying to print from. Hope this helps.

Feb 26, 2007 | HP LaserJet 4100n Printer

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