I have a three year old Viking bottom freezer. Recently the drip tray has started to fill up and spill over the floor. I spoke to a repair guy I know who doesn't work on Viking but suggested that the element that sits above the drip tray may not be heating and therefore the water overflow is not being evaporated. I felt the heating element and it was cold. Does anyone know if there is heating element that needs to be replaced,or is there maybe a fuse or a coil or something lese that makes the element heat up? If there is, where can I get a spare and how easy would it be to install. Thanks in advance for any help.
Thats called a SERPENTINE, DRAIN PAN (its part of the refrigeration system i'm sure its fine if temps in the unit are good.. There is a small 24 volt dc motor that you can hookup that will help in evaporating that water. Its in the front small motor with molex plug . You need to locate the molex plug from the motor and then find the other side mounted right around it and connect those together. Let me know if you still have issues because viking has aheater you can install that will help with this.
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
in that tray is a hole for drainage. you may have gotten a frozen pea or something in it. take a turkey baster with very hot water and flush through that drain hole till water drains normal. problem solved.
Experienced this problem with Evaporator coil icing up (coil is located inside back wall of the freezer compartment; the ice/frost was visibly blocking the series of louvers or slots along the bottom of the freezer back wall. I think the power outage caused partial melting of an already somewhat iced coil, but when the power was restored the water on the coil just froze solid. When these slots become obstructed the Refrigerator will not cool to its proper 36-40 deg.F temperature and the compressor motor runs frequently and the noise level is louder than usual. SOLUTION: fastest and safest way to Defrost this iced up coil is: (1) turn off 120V power / unplug refrigerator from the outlet; (2) remove all food to another refrigerator / freezer and take out ice cube tray & flip icemaker bail wire to its up (off) position - but leave top freezer basket in-place; (3) remove Bottom freezer basket (which should lift up and out; (4) move refrigerator away from wall - and carefully unscrew and remove white-painted, rectangular metal panel at bottom in the back....... you will see a white plastic water tray below a small fan with black plastic blades...... have a 3x5 cellulose sponge and bucket handy...... (5) open freezer door all the way and set a 21-inch box fan on the floor in the opening or area where the Bottom freezer basket was removed... put a single towel on floor under the box fan if there is significant frost on the bottom of the freezer compartment (there should not normally be any); (5) turn the fan to "Medium" speed with air flow pointing toward the freezer... you will be amazed at how much faster this works than pans of hot water or hair dryers (the latter is potentially damaging and dangerous); (6) with a flashlight you should soon see the water drip-drip-dripping from a spot at the center and bottom of the Evaporator coil - where it goes down a white tube and into the white plastic pan beneath the small fan you saw in Step #4; after awhile (maybe 20 minutes) check the white plastic tray in the back - which will be full of water (sponge it out)... continue defrosting with the 21-inch box fan... check the plastic tray again - and sponge out the excess water. A completely iced-up coil will probably fill the plastic tray three times. Eventually the water will stop dripping - which means the Evaporator coil is completely defrosted. There may be some water that gets onto the floor under the left side of the refrigerator which you will have to wipe up. Reattach the metal panel and reinstall the Bottom freezer basket and ice tray. This process takes long enough that you can clean the inside of the refrigerator while you're at it.
my model is not exactly the same but check for this this anyway: Take a flash light & check for ice in the back vent underneath the
very bottom shelf in the freezer. If you see ice in there, completely
defrost until the ice is gone & the plastic drip hole is
unobstructed. The leak on mine was happening because that hole had
frozen over & caused excess water to flow into the bottom of the
freezer & out the bottom of the door instead of through that hole.
Well for one thing that unit was manufactured 10 years ago. But it sounds like the defrost drain is clogged and the water is running down the inside of the unit. The evaporator (not condenser) is on the bottom of the freezer compartment. The bottom panel of the freezer comes out. They are a bit of a pain to do, but can be done.
I have an LG armoire style fridge/freezer and it had lots ice in the bottom and would eventually drip onto the floor. The problem was with the defrost controller. The moisture that enters the freezer when it is opened condenses and freezes on the freezer coil/fins. There is a heating element that sits under this coil which gets turned on by the defrost controller to melt the frost/ice. As the frost/ice melts it drips into a metal tray which channels the water to a drain hole to have it drop into the drip tray underneath the unit for it to evaporate. The problem is that the before the water has time to leave the freezer, it freezes thereby plugging up the drain hole and thus causing subsequent defrost cycles to have the water flow into the bottom of the freezer where it freezes. Eventually the bottom of the freezer fills up with enough ice for the melted water to flow onto the floor. I had my defrost controller replaced (just outside the warranty period!) and it worked for about 1-month and then same thing happened again. Instead of paying for another defrost controller that would probably not work 100% my serviceman used the old paper-clip trick. He took a paper clip, stretched it out and then wrapped one end around the heating element and placed the other end into the drain hole. Thus when the heating element comes on the paper clip keeps the drain hole warm/hot and prevents the water from freezing. It has been 9 months since this fix and I haven't had any ice pooling in bottom of the freezer.
When I had the problem and started diagnosing it I opened up the freezer, pulled out the racks, draws, and eventually the door. Then I removed the ice maker and then a few screws and carefully removed the back white wall panel disconnecting the fan and any other electrical connections. Behind the panel you will see the cooling coil/fins, the heating element, the drip pan, and drain hole. Most likely you will see a sheet of ice everywhere. The best way to remove the ice is to boil a bunch of water in a tea kettle and slowly pour it on the ice to get it to melt so that you can start breaking out the pieces. Have a sponge and bucket ready to remove the water as the ice starts to melt. Eventually you should get all of the ice removed and get the drain hole unplugged. After all the ice is removed, you still need to fix the real problem by replacing the defrost controller, using the paper clip trick, or both.
you can take a ook into the freezer sect its possible that the line has frozen, nad no longer is defrost water going into the drain but rather falling on to the floor of freezer and evnetually out the door
You problem lies in a blocked drain or a broken drain connection to the metal drip tray at the bottom of the freezer heat exchanger. You could try blowing the drain out from beneath the fridge, which is difficult as it is very hard to access. Alternatively you will need to remove the tray. This means you have to remove the contents of the freezer, remove the lower long white metal cover and blow out the drain. Then test the drain with a cup of water. If it leaks into the bottom of the freezer compartment you will have to remove the drain and epoxy the joint together again. Not a job for the faint hearted! JB