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Computer will not boot.

Down loaded either a windows or security update and shutdown computer to apply the updates as requested. On start up got Blue Dell logo with loading bar panel on black background, then went to screen with following messages:

RAID Volumes:
ID Name Level Strip Size Status Bootable
0 ARRAY RAID0(stripe) 128KB 298.0GB Failed No

Physical Disks:
Port Drive Modal Serial# Size Type/Status(Vol ID)
0 ST3160023AS SMT0DAF6 149.0GB Member Disk (0)
2 ST3160023AS SMT0DC0A 149.0GB Non_RAID Disk

Striking the F1 Key results in message: No boot device available

Was able to go to the Boot Device Menu and run Drive Diagnostics:
Drive 0: Pass
Drive 1: No device
Drive 2: Fail. Return Code : 7
Drive 3: No device
Drive 4: Philips DVD+/-RW DVD8631-Diagnostics not supported
Drive 5: No Device

After several re-boot attempts received screen message:
Alert! Previous attemps at booting this system have failed at check point [Ithur].

Thanks for any advice or assistance!


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  • karunasigma Jan 03, 2009

    I have same issue- but i do not have RAID.

    After few times reboot, i went onto F12 to boot menu, i seleected to do hard disk verification and i got below error

    Was able to go to the Boot Device Menu and run Drive Diagnostics:
    Drive 0: Fail Return Code : 7
    Drive 1: Philips DVD+/-RW DVD8631-Diagnostics not supported
    Drive 2: No Device

    Is the hard disk dead ? Or is it a software driver issue ?

    Thanks for any advice or assistance

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  • 998 Answers

Form the info you provided, you have a RAID (Redundant Array of Independent Disks) disk array. RAID 0 (striped disks) distributes data across several disks in a way that gives improved speed and full capacity, but all data on all disks will be lost if any one disk fails. Apparently Diagnostics has determined that “Drive 2” is defective. You will have to replace the defective hard drive and reload the Windows operating system.


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Posted on Nov 21, 2008

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