Question about Apple MacBook Pro Laptop Computer with Intel Duo Core 15.4 Inch PC Notebook

1 Answer

I keep getting error notices when I try to open various apps

Like Safari
sometimes Mail
sometimes Grab won't open
and now Stuffit won't expand

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  • julie596 Dec 10, 2008

    I'm on Mac 10.5.5 with all updates installed. I'm getting two error codes, usually "The operation could not be completed. An unexpected error occurred (error code -10810). And occasionally in mail I get the error "The message could not be appended to the Outbox."

    I verified my permissions. What else could be causing this?
    Also, frequently I cannot open apps from the dock. I will double click on Safari or preview, and nothing happens.

    thanks for your help.

  • julie596 Dec 17, 2008

    Sean, thanks so much! Great answer. You are my new Apple Genius. I have the souped-up-est MBP available with the most RAM I've ever had on an Apple: 4G, bc wearing many hats in my small company entails running many apps at once. If I turn off file sharing and windows sharing, will that affect my access from the laptop to the 1T Time Capsule?

  • julie596 Dec 17, 2008

    Sean, thanks so much! Great answer. You are my new Apple Genius. I have the souped-up-est MBP available with the most RAM I've ever had on an Apple: 4G, bc wearing many hats in my small company entails running many apps at once. If I turn off file sharing and windows sharing, will that affect my access from the laptop to the 1T Time Capsule?

  • julie596 Dec 17, 2008

    Sean, thanks so much! Great answer. You are my new Apple Genius. I have the souped-up-est MBP available with the most RAM I've ever had on an Apple: 4G, bc wearing many hats in my small company entails running many apps at once. If I turn off file sharing and windows sharing, will that affect my access from the laptop to the 1T Time Capsule?

  • Jordan Harband
    Jordan Harband May 11, 2010

    What error notices do you get? The exact text would be very helpful.

    Also, have you installed all available software updates? What version of the Mac OS are you using (10.5, 10.4 etc) and what type of computer?


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Hi Julie,

The problem encountered is a launchd problem (that's it's technical term!) and generally is due to too many apps or processes running for your mac to cope with. I would suggest getting more memory. In the meantime here are a few things to check on.

  • Press F12 to bring up the widgets and hold down the alt key. This will display a cross in the top left of all the widgets running. Close down all unneeded widgets by clicking thier x.
  • Use Cmd-Tab and hold the Apple key to display a list of all the apps running. Switch between them by hitting the Tab key again and then use Cmd-Q to close down any you no longer need running
  • If you don't need to connect to any Windows PCs in your vacinity go to the Apple in the top left and then System Prefs. In there click on Sharing in the Third row down. In the Sharing Prefs select FileSharing from the list on the left an click the Options button that appears bottom right. In there make sure both Share using FTP and SMB are unchecked then click Done.
The last of those (the one for Windows Sharing) is the one that will probably have the most effect on your system but do them all anyway. You can also use Cmd-Alt-ESC which brings up a list of running apps that you can force quit from if they don't shut down normally or hang (Not Responding) although this is often a last resort.

But more memory is what you really need.

All the best

Posted on Dec 16, 2008

  • Sean Cole
    Sean Cole Dec 17, 2008

    Hi again Julie,

    If you disable both it might. I don't have a timecapsule myself and have no experience with one. A way to check is if the sharing prefs have TimeCapsule listed on the left then this works on a different protocol. Apple changed the way ports are set up in OS10.5 and made it virtually unmanagable but for our own safety. Now it manages the port configurations so chances are it allows TimeCapsule to carry on backups regardless of the FileSharing switch. However, it is only the SMB (windows sharing) that your really need to switch off as it is that which causes problems, not the AFP (mac file sharing).

    I'm maxed out with ram too but still have to keep tabs on it, especially if I'm running windows on Parallels also.

    There is a brand new 10.5.6 update out on the 15th which addresses a number of file sharing issues as well some compatability with TimeMachine and TimeCapsule, but nothing to do with your current problem at hand.

    All the best


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