Question about HP Pavilion m7480n (882780389410) PC Desktop

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Sound driver Recently our desktop went down because of a power surge. We lost most of the information unfortunately. We have been able to restore a lot of the programs except the sound drivers. We cannot seem to locate the recovery cd. Any advice how to get the sound going again? When I try to access the device manager through safe mode, it will not bring up the safe mode screen at all. I have tried many times. Thank you

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  • changethewor Nov 22, 2008

    Hi, thank you for your help. I tried what you stated, I downloaded the driver for the media center but it didn't install. It gave me a message of not being able to continue. I made sure I had the right OS and all. There was one driver for BIOS, should I try that? I am just learning these things, thank you.

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  • Debs
    Debs Nov 22, 2008

    I don't recommend updating the bios unless you are comfortable doing so.



    Can you check that your sound card is being recognised by windows. Go to control panel>system>hardware>device manager and check to see if you sound card is there, if it is and has a yellow exclamation mark next to it then it is being recognised but has problems.



    Right click it and go to properties, make sure that it is enabled, if it is then go to update driver, and see if this helps

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As an added note, people confuse Sleep Mode with Hibernate Mode. Sleep mode means anything you are working on gets suspended into your available memory while it goes into Power Saving mode. On a power loss, all will be lost, save regularly if you use this mode.

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If you have any additional questions contact me by clicking on the "Add a comment" link located under your problem description on FixYa. Also, if you believe that this information was helpful to you, please return to the FixYa website and rate my response to your question.
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