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Can not seem to find support or updates for Nortek Roadmaster 354

I have recently purchased a Nortek Roadmaster 354. I think it is a 2006 model. Some of the maps are out of date so I've been looking to the Nortek website (www.nortekonline.com) for support or advice on this. The only items in the downloads section are for the manuals which I have, one of which states that i will need to downloads certain files from the website to update the device - updates that do not exist it appears. I have contacted customer services only to get an automated message back to say that the person dealing with this had gone out of the office and wouldn't be back until 01/01/2010. The rest of the message was in Italian. I don't know what to do, there is no contact number that I could find on the website. I've googled for any information on updates, the possibility of getting updates but seem to be drawing blanks. Can you help? I don't know what else to do or where else to try! Thank you!

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Current firmware revisions for all Nikon products can be found at

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SOURCE: 2009 map update not loading

Fixed. Called Garmin. It seems that version 4.90 FW on the Nuvi 350 (which came shipped on my 350) has a bug where it cannot communicate with the Garmin software either to update maps or update FW. Tech from Garmin e-mailed me a patch that I copied into the Garmin folder on the Nuvi itself, via USB and Windows Explorer. I then rebooted it; the patch installed itself which then allowed the unit to communicate with the map upgrade software and all is well. 2009 map update is now installed and the Nuvi is working fine again. Haven't tried upgrading to newer FW yet; will probably leave well enough alone.

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Try one of the following sellers, call them by phone numbers listed on website:



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SOURCE: Need to send Skil power wrench in for repair

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