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Can not seem to find support or updates for Nortek Roadmaster 354

I have recently purchased a Nortek Roadmaster 354. I think it is a 2006 model. Some of the maps are out of date so I've been looking to the Nortek website (www.nortekonline.com) for support or advice on this. The only items in the downloads section are for the manuals which I have, one of which states that i will need to downloads certain files from the website to update the device - updates that do not exist it appears. I have contacted customer services only to get an automated message back to say that the person dealing with this had gone out of the office and wouldn't be back until 01/01/2010. The rest of the message was in Italian. I don't know what to do, there is no contact number that I could find on the website. I've googled for any information on updates, the possibility of getting updates but seem to be drawing blanks. Can you help? I don't know what else to do or where else to try! Thank you!

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5 Suggested Answers

  • 1 Answer

SOURCE: 2009 map update not loading

Fixed. Called Garmin. It seems that version 4.90 FW on the Nuvi 350 (which came shipped on my 350) has a bug where it cannot communicate with the Garmin software either to update maps or update FW. Tech from Garmin e-mailed me a patch that I copied into the Garmin folder on the Nuvi itself, via USB and Windows Explorer. I then rebooted it; the patch installed itself which then allowed the unit to communicate with the map upgrade software and all is well. 2009 map update is now installed and the Nuvi is working fine again. Haven't tried upgrading to newer FW yet; will probably leave well enough alone.

Posted on Jul 23, 2008

  • 26 Answers

SOURCE: need map update

go to Map update

jim

Posted on Feb 12, 2009

  • 1 Answer

SOURCE: Upload latest western europe map v7.20 to TOMTOM 700 not possible

I have managed to solve the problem of loading a new map on my Go700 using a Mac. I discovered that Tomtom is incompatible with the Leopad operaying system, despite the protestations of the idiots at Tomtom ,so I reverted to an older Mac using Tiger.
Taking the instructions given to crinold, I tried to erase the disc on the 700 using home 1.5 - and it didn't work. So I went to disc utilities, highlighted and erased the Tomtom disc, and opened home 2,5. After being refused entry several times, like being told to load an already loaded device, I persevered, and managed, slowly, to add the map I had bought for 78 euros. T]One point oif interes is that when I bought the map, they site stated it would cost 63 pounds sterling, but switched it to euros when the invoice arrived. at a rate very favourable to Tomtom - funny, that.
This is sharp practice,probably illegal in many countries,, but, to be honest, dealing with the mysterious Tomtom company is so frustrating, that I don't have the time or inclination to fight them for the money they cheated from me.
How they survive with such an awful product and extremely bad after sales service is hard to understand - perhaps they won't ... we live in hope.

Posted on Mar 19, 2009

  • 13 Answers

SOURCE: HAVE NAV-CAM 7000 GPS....NEED UPDATED SD CARD W/SOFTWARE

http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=150362945965&ssPageName=STRK:MESELX:IT

Posted on Jul 31, 2009

sharcnet
  • 2124 Answers

SOURCE: 'No data available' message after map update

Is the map turned on?

See this link:

http://www.sharc.net/discus/messages/6/75.html?1253054729


- Jim

Posted on Nov 25, 2009

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