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Door won't remain closed and therefore won't operate. ? Problem with door locking mechanism

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If you gently push up on the door latches (hook-like devices on the door) there should be spring tension. If they just flop right up, the spring is off.

Normally the problem is not the spring, but a broken spring mounting tab on the door latch head (hook) assembly or the inner door panel.

If it's the door panel, it's usually easier and cheaper to use epoxy and some kind of hardware to fashion a new spring mount.

The door latch head (hook) is easy to replace or repair if that's the issue.

The best place to order parts is Tritronics. You can also call them at 866-779-5835

We have critical safety & disassembly info at our site, linked here.

Normally you have to separate the door panels (as shown in the attached photo) and then you'll see the screws you need to remove.

Or you can watch a YouTube video (not a video I made) here that demonstrates how it's done.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

door won't remain closed and - 66646bc.jpg

Posted on Nov 23, 2008

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The F9 error code refers to the door latch. The problem seems to be with the latch motor or a switch associated with the motor. If I am reading your question correctly you say that it would not unlatch and then upon resetting it unlatched but the oven won't work and you still get the error code. If so try resetting again but have someone come out to check it out or you will continue to have this problem.

The F9 indicates one of two possible problems. One you have already done and the other is the door lock mechanism. If the lock mechanism got stuck in between the lock and unlock neither switches on the lock mechanism are closed. This could be caused by a post on the lock mechanism that has failed.

I just looked up the part for the door lock and it is no longer available, with no other source for the part.

So I guess I would suggest having a technician come out and see if he can see if the lock mechanism can be fixed so the oven will work but you will no longer have the clean cycle working.
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I hope this helps (remember to rate and comment this answer).

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I just had this issue happen to me last week.. fortunately I was standing in my kitchen when it happened... I heard a snap and then a piece fall down the inside of either the door or the front key panel.. I'm assuming this controlled the door locking/oven turning on safety mechanism. The inside light wont go off and it won't turn on to cook.. I am trying to figure out if it's worth paying to fix or just replace the whole unit!? Anyone know if this is fixable by oneself rather than spend a bunch of money on a service technician??

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