Question about Computers & Internet

1 Answer

I am using ms onecare. Main machine xp sp3 no probs. Laptop on vista & home network. Onecare keeps shuting the firewall on the lappy off on boot and I have to manualy switch it on. Any clues or answers?

Posted by on

  • renshaw Nov 23, 2008

    MS are aware of the problem and have a hotfix on the onecare site. Just had to delve a little deeper
    MS are discontinuing one care in June 09. All subscriptions live at that time will be converted into lifetime care.



1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 12 Answers

Not sure why that is happening, but Microsoft is discontinuing One Care in early 2009. Start making migration plans to alternate solutions.

Posted on Nov 23, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Reserve an X1 box

Please send me $1000 via WESTERN UNION. :-))))

Seriously, dude, this web-site is *NOT* the correct way.
Instead, head to any "big-box" home-electronics store, and do it through them.

Oct 29, 2013 | Microsoft LIVE ONECARE 2.0 XP/Vista for PC

1 Answer

Can't uninstall OneCare

Go and google revo uninstaller and donwloda and then donwload it and run the program and find onecare adn just follow the steps and that should do the trick :) let me know if it helps.

Plz vote for me !:)

Apr 14, 2010 | Microsoft Windows XP Home Edition

2 Answers

I cant download anything on my pc, it says winssnotify.exe unable to locate this application has failed to start because cert.dll was not found reinstalling may fixt it, and also it says, RUNDLL error...

winssnotify.exe is a program that is associated with windows "One Care." Unless you specified otherwise, you should see the One Care icon near running programs (area near the clock, on the bottom right of your screen). Go to Control Panel, uninstall/install programs and Reinstall or repair One Care. One Care is legit, and has firewall/virus options associated with it. If you recently uninstalled the program or installed another antivirus program, that may be your issue. If you uninstalled it, there may be files that were not removed or another program may have identified Onecare files as spyware. If you recently did anything like a "registry cleaner" or supposed "scan" of your system from a less than reputable online source, that can definitely be your issue. If you never downloaded Onecare, the program may be an imposter. It should be located under program files in the one care folder. If you do have this program, Onecare has a website scan to help users with problems. Hope this helps. Leave a comment if you need further assistance.

Nov 17, 2009 | Microsoft Windows XP Home Edition

1 Answer

Problem on remote PC

You don't need any special software, remote connection capability comes with XP and Vista. In XP, click start, Help & Support. Then click Invite a friend to connect to your... and proceed from there.

Jun 19, 2009 | Microsoft Windows Live OneCare 1.5 for PC

1 Answer

Having completed a factory reset on my Acer aspire i have a solid blue box stuck on Installing e recovery It's running but nothing more!!!!!

OK you said Windows, but not if XP or Vista (presuming you don't have a way older version). Since you are saying "recovery" I'm going to presume Vista, since MS stopped shipping install disk after XP.

It's been 4 days, so I presume you are not still stuck in recovery mode, and can boot into Windows?

If so, try the free virus scan, reg fixer, etc from Microsoft at:
for XP:
for Vista:
(I was a beta tester for this, before it went public).

If you can't get into Windows (even safe mode) you will probably need to find someone with the install DVD (if it's Vista). Since it sounds as if there is either a problem with your recovery drive or a corruption of the recovery software/files itself.

May 17, 2009 | Acer Aspire 5050-3242 Notebook

1 Answer

Unable to connect after OneCare Family Safety installation

The OneCare firewall is probably blocking the internet. They may have answered a request incorrectly. Reset the firewall settings: Reset the firewall settings
  1. Open OneCare.
  2. Under Quick links, click Change settings.
  3. On the Firewall tab, click Advanced settings.
  4. Click Restore Defaults, and then click Yes.
  5. Click OK, and then click OK again.
Important Restoring the default firewall settings clears your program list and port list.

OR: Turn it off to see if it is indeed causing the issue

Turn the firewall on or off
  1. Open OneCare.
  2. Under Quick links, click Change settings.
  3. On the Firewall tab, select one of the following settings:
    • On (recommended): Use this setting if you use your home or personal network and you want to enable an easy connection to other printers, computers, or devices.
    • Off: We recommend that you avoid using this setting. Turning off the firewall can put your computer at risk. If you must use this setting, from the dropdown menu, select the length of time that you want the firewall off.
  4. Click OK.

Change the zone for your network When OneCare detects a new network, you can select the zone (A level of network security that is determined by a collection of firewall settings that are automatically configured by OneCare.) that you want to use. You can select Home or Work or Public Place. To help protect your computer, certain activities will be turned on or off in each zone. If you use a single computer that's not connected to a local network, if you use a dial-up connection, if you use a public wireless network, or if you don't use a router, we recommend that you select Public Place.
  1. Open OneCare.
  2. Under Quick links, click Change settings.
  3. On the Firewall tab, do one of the following:
    • If you have one network connection, click Configure firewall, click Change location, and then click Close.
    • If you have multiple network connections, click Advanced settings. On the Network connections tab, click the network that you want to change the zone for, click Change location, and then click OK.
  4. Click OK.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

I’m happy to assist further over the phone at

May 04, 2009 | Acer Aspire 3610 Notebook

1 Answer

Unable to access Windows Live OneCare options of actions needed

Right click on the icon at the bottom right, and then click "Get help at help center".
You can look for various solutions and if nothing works,
then at the bottom right of each help topic, there is a "contact support" link which will give you further instructions.

Jan 15, 2009 | Microsoft LIVE ONECARE 2.0 XP/Vista for PC

1 Answer

Error Nr. 0X04601C01

seek out the service pack update for vista, if that's what you are running..otherwise, SP3 for XP

May 27, 2008 | Toshiba Satellite A45-S151 Notebook

2 Answers


what version is the one you are installing? first check where does it apply? is it for 32 bit or 64 bit? OneCare does not support the Windows XP Professional 64-bit operating system. Only Vista 32 bit and 64 bit. Hope this helps. Please dont forget rating. For better understanding please read this:

Jan 26, 2008 | Microsoft Windows XP Professional for PC

1 Answer

Vpn error. 800

Resolutions: 1) if you have firewall, open TCP Port 1723, IP Protocol 47 (GRE). 2) make sure you can reach the VPN server by using ping. Sometimes, poor connection can cause this issue too. 3) You may need to updated firmware on a router or firewall if other OS (win9x/nt/me/w2k) works except XP. 4) The VPN server may not be able to get IP from DHCP for the VPN client. So, you may want to re-configure VPN host networking settings. For XP pro VPN host, go to the Properties of the VPN>Network, check Specify TCP/IP address and Allow calling computer to specify its own IP address, and uncheck Assign TCP/IP addresses automatically using DHCP. 5) Make sure no other secure software blocks your access, for example, if you use Norton secure software, you may need to add the remote client's IP so that the client can access. 6) If your VPN running on a Windows RRAS with NAT enabled, you may want to check the NAT settings. 7) If you can establish the VPN from the desktop at home but not from the laptop. Make sure no security software like Microsoft OneCare software that blocks the GRE.

Oct 01, 2007 | Acer Aspire 5100 Notebook

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

38 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers

Alun Cox

Level 3 Expert

2678 Answers

David Payne
David Payne

Level 3 Expert

14162 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides