Question about Toshiba Satellite A100-S8111TD Notebook

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I can no longer get online with my Toshiba Satellite laptop.

I started having the Norton antivirus utility pop up w/ a warning I needed to purchase it w/ practically every mouse click. I tried to uninstall but it is still there. My computer's diagnostics tells me that it is the Norton Utility that is causing the propblem. HELP. I have only had this computer for 3 months and I need it for work.

Thanks,

Beth

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Sometimes Norton seems to put up a firewall of it's own sort blocking the Internet Connection port. Try uninstalling Norton and if worst comes to worst use this removal tool http://www.pcworld.com/downloads/file/fid,73329-order,3-page,1/description.html

That should solve the problem. Hope this helps.

Posted on Nov 21, 2008

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