Question about Sony Cyber-Shot DSC-F717 Digital Camera

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Camera is on but LCD screen and viewfinder are both black

Video camera: when turn on in recording mode there is no picture in LCD screen or the viewfinder - it is just black. The camera will record but can only hear the audio, no video. The video is fine to watch previously recorded video, the problem is in the recording mode. Help

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  • Kono Nov 10, 2007

    When I turn on the camera I can view my pictures on the screen, however if I go to take a picutre the screen is black. If I take a video the screen is fine. Can you help?

  • eXciter Nov 11, 2007

    I have the same problem , getting black screen while camera is on , can record video , but only voice is available not image. Can view previously shooted pictures .Please help ...

  • mohsinu1 Nov 20, 2007

    Camera Turns on. Old pictures can be seen on the LCD screen.
    But cannot take any new pictures the screen is blank.

    Can you suggest how to fix this issue

  • Anonymous Dec 31, 2007

    well my camera is a panasonic lumix and

    whene ever i try to tkae pictures or record it just records

    blcak and takes black pictures.

    what do i do?

  • maya8 Jan 16, 2008

    the screen is black and when i take a picture it is so black you can't really see a thing. How do i fix this?

  • smarfin Apr 01, 2008

    Worked great for over a year and then one day turned it on and got black screen. Won't show review of any pics already on it and won't take new pics. Also, power won't turn off, have to remove batteries to get it to turn off. Both new problems that occured at the same time.


  • Anonymous Oct 19, 2008

    me too have the same problem for my S400. I have tried to reset the camera by holding the menu button for over 5 sec while it is turn on. It does not work.

  • Anonymous Mar 24, 2014

    Dose my digital camera vq 1218 record audio and video at the same time



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1. Press display (DISP.) button to turn the display on Do this when your camera is on and in shooting mode. This should fix the problem. I had to try it a couple of times before it worked.

Posted on Feb 18, 2008

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If your battery is fully charged -put camera on video recording mode. Record with voice. When played back and the voice can be heard but the LCD screen remains black or distorted the CCD is bad. Sony will replace for free up to Sept. 08. You can place a service repair order at,33,7,37,25,39,53

Posted on Jan 19, 2008

Thank you to all that posted. I ended up calling the manufacturer, can't remember offhand who it was and they shipped me a brand new camera. The customer service person told me this was a common problem with these digital cameras.

Posted on Nov 19, 2007

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In the past I went through every option on the menu screen and no luck. Today I pressed the DISP button in the lower left area and now its fine. Wierd! Hopefully it won't go out tomorrow.

Posted on Nov 17, 2007

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This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:
Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110

Posted on Nov 16, 2007


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You either have a bad CCD or aperture. Look down into the lens when the camera is on, is there a small opening at the bottom? If theres a small open circle at the bottom, your CCD is bad not the aperture. Its very possible your camera is covered under a huge CCD recall but I cant figure out this site so Im not sure what your model is. If its F717, Sony will fix it free.

Posted on Dec 22, 2006

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Quite often, the ribbon cables lose their connection and need to be re-seated. If you're brave enough and have the dexterity and enthusiasm for such things, pull it apart, noting which screws go where and disconnect and reconnect the ribbon cables from the lens unit. It's worked for me in the past.

Posted on Aug 07, 2007

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Posted on Jan 02, 2017

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