Question about Hoover U5227-930 Elite Upright Vacuum

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Hoover Dimension Vacuum - No suction - Any suggestions?

I was not in house when this happened but person said their was an extremely loud noice and then no suction. Belt appears to be OK and no blockages as far as I can tell. What can be wrong?

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  • Linda Cope Dec 02, 2008

    First I tried to buy the part and was told that I had to bring in the vacuum. I did that and was told that it would cost $190.00 to fix it. I took back my vacuum and purchased the fan from another store. I took it home and, with help, fixed it completely within 20 minutes. (The part cost $5.95.) Thank you, thank you...I will pass around evidence of your expertise!

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Your fan broke. This is a direct air motor, which means what you pick up goes directly through the fan and they break if you pick up something too big. It's an older design and fortunately one that is made to be repaired. The Fan Part # is 38755030. Its a pretty easy repair to do yourself. The entire hood snaps on the the nozzle and can be taken off by releasing 4 catches on the bottom of the unit. That is the only real trick to it.

Good Luck- That was one of the better hoovers ever made.

Posted on Nov 21, 2008

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Greetings from GoVacuum,

There are two things that you should check on this vacuum after running it without a bag inside. The first thing you should check is the filter that is underneath of the vacuum bag. This filter is underneath of a bracket, and the bracket can be removed by pulling straight up on the bracket. The bracket and filter are directly below the vacuum bag inside the vacuum bag housing. If the machine was run without a bag (or the bag fell off) then this filter is most likely going to be extremely clogged. You can simly remove the filter, and run it under hot water until clean. Make sure the filter is 100% completely dry before putting it back in the vacuum and using it. Running the vacuum with a wet filter will destroy your motor.

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There are two belts on this model, it's best to replace both of these belts at the same time. If you replace just one, then the other belt will wear out quicker. It's always best to replace these two belts in conjunction.

The two belts that are used on this vacuum are:

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Once you have the belts, and you're ready to replace them, here's a great video that we shot here at Govacuum.com that shows you exactly how to replace these belts, as well as some basic maintenance on your roller brush;





I really hope that my repair solution was helpful to you in fixing your vacuum cleaner. If you have any further questions about this repair, or any repair, feel free to contact me at chris.jones@govacuum.com, or request a clarification here on Fixya.

If you did find this repair solution helpful, please kindly rate this repair helpful by clicking the 4 Thumbs Up Icons in the top right hand corner of this solution.

Thank you very much,

Chris Jones
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Greetings from GoVacuum.com,

First this is a common problem on ALL bagless vacuum cleaners. Usually it takes longer then 1 day however.

Is there no suction in the suction hose, or is it not suctioning from the floor?

Most people buy a bagless vacuum once, then return to a bagged one after their bad experience, you are not alone!

Please give me the model number to your Hoover, (found on the bottom or the back of the vacuum on a foil label).

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1-866-468-2288
chris.jones@govacuum.com

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Beckyanneok,

See my post with the same problem (described in painful detail) at:

http://www.fixya.com/support/t329235-no_vacuum

I've no idea why this should happen all of a sudden. But it has. And so far nobody is suggesting anything.

Don.

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