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Dx3850 epsonprinter problem jam

Hi i cannot open my dx3850 epson printer to remove the paper jam- i have no manual and i just cannot find how to open it - stupid i know but i need to print a doc and cannot fix the problem- can anyone tell me where how it opens out to get the paper jam out

thanks

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  • Anonymous Nov 28, 2008

    Help! can't figure out how to open the printer to get the paper out, agree, it sound stupid but there doesn't seem to be any opening mechanisms

  • Anonymous Dec 02, 2008

    We had a paperjam problem. We removed the paper but now it keeps giving the alarm that we still have a paperjam. What else can we try to solve this problem? It is a Epson DX3850

  • n_paddon Mar 01, 2009

    I have the same problem but with an epson dx 7450

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It was not easy, but we found a solution.
There are two key points: how to remove the panel with all the LED and buttons, and how to dismount the scanner.
The first is easy: back to the panel there is a small ****. Raise it up, and push the panel to the back of the printer. The panel will slide backwards, and can be easily removed. Carefully disconnect the flat cable and remove it.
The second point is *much* more tricky. The chassis part near the USB plug is only cosmetic, and can be easily removed once the button panel was removed. There is a clip that may be operated in the most back part of the button panel. After opening the clip raisin it a little bit, the small part may be easily removed (forcing a little bit).
Under it there is a screw fixing the left side of the scanner. To remove it you must disconnect all the cables going to the scanner.
The screw on the right side is easily accessible from the scanner top.

The rest is easy

R. Rossi

Posted on Mar 01, 2009

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GET YOUR SOLUTION FROM EPSON

HERE IS YOUR SOLUTION

http://www.epson.com/printer/prob676ijt65/solution

dx3850  epsonprinter problem jam - 555f948.jpg

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Posted on May 24, 2009

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Posted on Jan 02, 2017

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They don't tell lies :>) Even the smallest piece of paper over the sensor will record a jam. This often happens when you have a jam and you pull the paper and it tears a piece off. Open all the doors, remove the paper tray, remove all the toner or cartridges and look with a flashlight. Always pull paper jam paper in the direction it was going, undo tensioner clips if present and pull paper evenly and slowly as not to tear the paper. If you do, keep the paper and find the piece that fits the piece that is missing.

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Paper Jam Problems - Epson XP-430 User Manual [Page 234]

https://www.manualslib.com > ... > Epson Manuals > Printer > XP-430 > User manual
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If paper is jammed, a Paper jam message will appear on the control panel display.

Follow these steps to clear the jam:

  1. Gently pull any jammed paper out of the output tray or sheet feeder.

  2. If the paper is stuck inside, turn off the Epson Stylus CX.

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    pm_paperload_215_er.gif

  2. If necessary, lift the document cover and remove any paper that has jammed inside.

    pm_paperload_216_er.gif

  3. Press OK to clear any messages on the display screen.

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Follow these steps to clear the jam:

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  2. If the paper is stuck inside, turn off the Epson Stylus CX.

  3. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus CX back on.

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    pm_paperload_215_er.gif

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Step1
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Turn off the printer. 
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Remove any paper trays. Inspect them for wrinkled or damaged paper. 
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Open any other doors that give access to the printer's paper path and to the toner or ink cartridge. 
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If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it. 
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If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though. 
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