Question about HP LaserJet 2420 Printer
Hp 2420 has a vertical grey/black line down the middle of the pages when you print it is about 2/12 inches. I have alrady cleaned the roller in the back ANy suggestions?
This issue can be due to fuser. I am sure you have changed the toner cartridge.
To confirm its a fuser issue, please perform the following:
1. Try printing a configuration page from tray 1, pull the top cover, as soon as the media is 60-70% inside the printer.
This would stop the paper before reaching the fusing assy.
2. Remove the paper and check if the line exist.
If exists, fuser is not faulty.
If it does not, then transfer roller, laser/scanner assy is faulty
- If fuser is faulty, perform the cleaning page as following
1. go to configure device > print quality > create/process cleaning page
perform cleaning page 5-6 times, however, if the line is due to fuser, then fuser needs to be changed.
Let me know the next update.
Posted on Nov 24, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Dec 26, 2013 | HP LaserJet Office Equipment & Supplies
Jun 09, 2011 | HP LaserJet 1300 Printer
Jun 06, 2011 | HP LaserJet 2420 Printer
Jan 06, 2010 | HP LaserJet 2420 Printer
Apr 07, 2009 | HP LaserJet 3330 All-In-One Printer
Apr 04, 2009 | HP LaserJet 2420 Printer
Mar 07, 2009 | HP LaserJet 2430n Printer
Dec 09, 2008 | HP LaserJet 2420 Printer
Sep 11, 2008 | HP LaserJet 2420 Printer
1,316 people viewed this question
Usually answered in minutes!