Emerson mwg9111sl microwave oven won't turn off unless unplugged
It was working fine till this morning when the microwave would not shut off until we unplug it. even if we pressed stop/cancel button, it still won't turn off. We have the warranty. whom do we contact?
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Have 1 of 2 choices, the main fuse or the control board for the front switches and clock. primary of the small power transformer has opened. Unplug the unit and take case off and measure the fuse with an ohm meter. if u read 1 ohm or less then fuse is good. then measure across the main power plug tips. If read open then the power transformer is bad. Need to replace the board as not sure if transformer is available.
Time for a service call. Should not turn on by itself at any cause.
Circuit board is my guess. May be cheaper/easier to get new microwave. My first one lasted about 15 yrs--and the circuit board (touchpad) died. Bought new microwave oven.