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Emerson mwg9111sl microwave oven won't turn off unless unplugged

It was working fine till this morning when the microwave would not shut off until we unplug it. even if we pressed stop/cancel button, it still won't turn off. We have the warranty. whom do we contact?

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  • jmarshall19 Jan 07, 2009

    THE MICROWAVE WON'T TURN OFF UNLESS UNPLUGGED. I CAN SET IT TO DO A TASK AND IT WILL DO IT,BUT THE MINUTE YOU OPEN THE DOOR IT GOES BACK TO THE TIME AND A RED CLOCK IN THE BOTTOM RIGHT CORNER APEARS, AND THE MICROWAVE KEEPS RUNNING.....HELP!!!!!!

  • Anonymous Apr 25, 2009

    Microwave won't shut off when the door is closed .. You either have to keep the door open, or unplug it.

  • Anonymous Mar 13, 2014

    model MW8987B from Emerson stopped working after making some noises

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I would suspect a bad door switch or mount or a problem on the control panel.

For more help from Emerson visit here or get help using your appliance at 1-800-898-9020.

Get help locating a local authorized servicer at 1-800-695-0098.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Nov 24, 2008

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