Canon SmartBase MP730 All-In-One InkJet Printer Logo

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Posted on Nov 21, 2008

Mp730 would not scan nor copy

My Canon mp730 would not scan nor copy or the result is just blank(all white). I've noticed that the light coming out of the bed is very dim,,, would this be the problem and if so is this part available or replaceable (economically). Thanks

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  • Posted on Dec 13, 2008
Anonymous
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The only way I can get the scanner function to work is if the copier is hooked up directly to the computer. This will not work if it is connected through a hub. Also, I tend to use the MPtools to do all my scanning.

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1answer

NOT SCANNING OR COPYING

These problems occurs when the scanner is unable to take a copy of the image that you are trying to scan.You can go to settings and run a scanner motor test on the scanner.Just check out the results of the scanner motor test.If the scanner motor test results are positive,then please clen the scanner bed with a cotton cloth and then perform a power drain on the printer.
Now in order to perform a power drain you need to keep the printr powered on n unplug the power cable from the back of the printer.And then press the power button down for 30-50 secs n then release it.Then plug in the power cable n turn on the printer. The scaner will respond. But if the scanner motor test results are negative, then the scanner needs to be fixed by a hardware technician
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