Question about Vodavi Starplus SP7314-08 Corded Phone

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Incoming calls bypass greeting - no way to dial extentions

We have 30-button exec. corded phones (3015-71), a Vodavi digital voice mail system, and a Vodavi controller system. Incoming calls should be answered with a pre-recorded greeting which is the portal for either entering the 3-digit extentions or access company directory.
Instead, incoming calls ring straight through to one phone. We have powered down the Vodavi controller and turned it back on after 2-3 min to try to reboot, but the problem persists.

Any help would be greatly appreciated!
Greg

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Sounds like it's operating in night mode programming, or the system is detecting power fail over to your analog emergency phone.

Posted on Jul 01, 2014

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If this hasn't been solved, I am Vodavi certified. Give me a ring

Posted on Jan 07, 2009

  • stacey_hagge
    stacey_hagge Nov 29, 2012

    how do i contact you and i need somone here this morning call stacey 817-889-6914

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