Question about Kodak EASYSHARE 5500 All-In-One InkJet Printer
I cannot print a demo page or a diagnostic page.I don't even know what they look like. Please send me a sample of each as attachments to an email. My email address is:
I have contacted Kareen C., but the info she sent was not useful. I suspect that my problem is the Printhead. I have replaced both print cartridges and cleand the Printhead twice. Still al blanks. It had been running fine for several montha. Then it started blanking and finally prints only blank sheets. I am not interestrd in printing photos. Just B/W documents.
See my post that I just put. I just called Kodak and they said that it is the print head. THe black or the color may stop working for no good reason. I had this issue w/ my 5300. It was fine, then 3 minutes later the black stopped. Cleaning the heads won't work.
Call the Kodak customer service line (found on their contact website) and they will set up a case and send you the print head(s) for free. They'll ask for your service number (which is located on a sticker on the bottom left corner of the machine, where you'd change the ink). They didn't ask the age, how often I use it, where/when I bought it....nothing - just what that number was, and what the problem was.
It takes 2-3 business days to send you the print head though - so ughhh to that, but it is free! Yippee! If you are okay with this - I changed the color of my text to blue (since my black wouldn't print) and I printed temporarily everything in blue (until I ran out of color ink!)
Hope that helps!
Posted on Nov 22, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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Clean the print head then print a demo sheet.
If the Demo print is bad- IE: no black, blurry print etc., then you may need to replace the print head:
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
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