Question about Microsoft Xbox 360 Console

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Xbox 360 Hi our Xbox comes up with a purple screen and says update failed when my son tried to play his new game. Please help.

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  • Anonymous Nov 21, 2008

    The screen is purple and states and error occurred when trying to update. Who can this be fixed?

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There was a new update released a few days ago for the xbox 360,it takes around 30-40 min on a 256kbps line..please check your network and download the update..also do not touch the console while its going on..an update may fail if the connection to the internet is faulty..hope it helps!

Posted on Nov 21, 2008

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