Question about Microsoft Xbox 360 Console

2 Answers

Power supply light LED turns RED.

When I connect the XBox power unit to a 240V supply through a 220-110 volt adapter, the LED indicator on the power unit glows GREEN for a few seconds, then changes to RED.
When I contacted Microsoft support, I was informed that the power supply will not work using the 220V to 110V adapter. I will need to purchase an XBox power supply unit that is designed to work with a 220V supply. But unfortunately, that power supply has to be imported from Singapore or Hong Kong as it is not available in India.
Does anyone have the same problem?

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  • 3 more comments 
  • bmohd4u Nov 22, 2008

    i have the same problem, but i am not sure whether it is because of power supply.

  • sale35 Nov 22, 2008

    Thanks for the response...

    I had purchased my XBox in the USA, where it worked fine. Now I am in India where the power supply is 220V.

  • sale35 Nov 22, 2008

    Thanks, drlalitv. I will get a higher capacity converter and try it out. I live in New Delhi.

  • yhyg Dec 31, 2008

    my 360

  • Lalit Varadpande
    Lalit Varadpande May 11, 2010

    where did u buy the xbox 360?did it not come with the power 'brick'?

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  • 488 Answers

The problem must be with the step down transformer,it must not be adequate for the xbox power needs..an option would be to buy a proper transformer from play-asia.com at http://www.play-asia.com/paOS-13-71-er-49-en-70-1pnk.html (i buy my games there,they are good)
which city are u from?perhaps i can find out where u can get the power brick..regards

Posted on Nov 22, 2008

  • Lalit Varadpande
    Lalit Varadpande Nov 22, 2008

    ur welcome!do try palika bazar,u shud get something there..regards!

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Yes, it came with power brick, but recently due voltage problem my adapter was failed and got it repair and now and facing this problem

Posted on Nov 22, 2008

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2 Answers

Ac adapter is red, what should i do?


This problem occurs when the power supply detects a problem. The power supply has several built-in safeguards to help prevent damage to either the console or to the power supply. The power supply will turn off if:
  • There is too much current.
  • The voltage is too high.
  • The temperature of the power supply is too high.
When any of these things happen, the light on the power turns red.
Solution 1: Make sure that the power supply is cool loadTOCNode(2, 'whattotry'); The red light might indicate that the power supply is too hot or that it has overheated. Follow these steps if the power supply light is red:
  1. Turn the console off.
  2. Disconnect your Xbox 360 Power Supply from your Xbox 360 console and from the wall outlet.

    Collapse this imageExpand this image unplugpowersupply.jpg

  3. Let the power supply cool for two hours in a well-ventilated space. Do not connect the Xbox 360 power supply to the console or to the wall outlet during this time.
  4. After the power supply has cooled for two hours, reconnect the power supply to the console and to the wall outlet, and then turn the console on.
If the power supply light is still red, try the next solution.
Solution 2: Make sure that the power supply is plugged in loadTOCNode(2, 'whattotry'); Make sure that the power supply is directly plugged into a working wall outlet. Problems might occur with the power supply if it is connected through an extension cord or surge protector.

If the power supply light is still red after you connect the power supply directly to a working all outlet, try the next solution.
Solution 3: Plug the power supply into a different wall outlet loadTOCNode(2, 'whattotry'); To check the possibility that the wall outlet you are using is faulty or that there is a blown fuse, plug the power cord into a wall outlet that you know is working.

If this does not solve the problem, try the next solution.
Solution 4: Order a replacement Xbox 360 power supply loadTOCNode(2, 'whattotry'); If you've tried all the solutions above and your power supply light is still red, you should contact Xbox Support to order a replacement power supply.

To help the power supply work correctly, follow these guidelines:
  • Do not block any ventilation openings in the power supply.
  • Do not put the power supply on a bed, a sofa, or on any other soft surface that might block ventilation openings.
  • Do not put the power supply in a confined space, such as a bookcase, a rack, or a stereo cabinet, unless the space is well ventilated.
  • Do not put the power supply on a stereo speaker, an amplifier, or a heat source such as a radiator or a heat register.
  • Do not use an unlicensed accessory, such as a third-party power supply or any accessory that plugs in between the Xbox 360 console and the power supply.
  • Plug the power supply directly into a working wall outlet. The power supply might not work correctly if it is connected to an extension cord or surge protector.
hope this helps.

Apr 10, 2011 | Microsoft Xbox 360 Console

2 Answers

The light is flashing orange on adapter and no power to system when turned on


It is possible that there is some foreign particles inside one of the connectors. Since the power supply does come apart and also disconnects from the unit, you can try to clean it to see if it will sort out your problem. Here's what to try:

1. Disconnect the AC adapter from the wall and the console. Let it rest for a few hours so that you do not electrocute yourself.

2. Disconnect the wall power cord from the AC adapter brick. Check the connections on both ends to see if it needs to be cleaned.

3. Clean any ends of the adapter with alcohol solution (isopropyl, or "rubbing" alcohol). Make sure the connection to the console is clean as well. Allow to dry.

4. Reconnect all necessary parts and try your console again.

If that does not work, there could be another problem with power flow to the AC adapter or a problem with the adapter itself.

Feb 28, 2011 | Microsoft Xbox 360 Console

2 Answers

Power box light is blinking orange and sometime a steady red and console want come on.


Green Indicator Light:

The default indicator light is green. When the Xbox 360 power supply light is green it means that there are no problems with your power supply. However, if you are having problems and the power supply light is green, this means that the console is faulty and you need to contact Xbox 360 support.

Orange or Yellow Indicator Light

When the Xbox 360 power supply light is orange or yellow this means there is no problem with your console but the power supply can't supply it with power.

To remedy this problem, first try unplugging the Xbox 360 power supply from the console and unplug the power cord from the wall outlet. You'll also want to uplug the Xbox 360 power supply from the power cord.

Wait for about five minutes and then reconnect everything. You might also want to try plugging it into another wall outlet without an extension cord.

If you are still getting an orange or yellow indicator light, then something is at fault with the Xbox 360 power supply. If this is the case, contact the Xbox 360 customer support to get a new one.

Red Indicator Light:

If the xbox 360 power supply light is red, then there is something wrong with the power supply connection. If this is the case, try the same solution as listed above of unplugging the power supply from the console, unplugging the power cord from the wall outlet and unplugging the power supply from the power cord. Wait for about five minutes and then reconnect everything. You might also want to try plugging it into another wall outlet without an extension cord.

If the indicator lights are still red, then there is a fault with the power supply. If this is the case, contact customer support about getting a new one.

No Indicator Light:

If the XBox 360 power supply light is not illuminating at all, this usually means that the Xbox power supply is not connected to the wall outlet correctly. On the other hand, it might also be a fault with the power supply or the power cord.

Either way, try the same solution as listed above for the red indicator lights. If you still don't see any lights illuminated after unplugging and then reconnecting everything, you'll need to contact customer support about getting a new power supply.

Green and Orange Indicator Light:

If the indicator light is flashing green and orange, this may mean that the console does not detect the AV Pack.

Disconnect and then reconnect the Xbox AV Pack. Make sure the connections are firmly connected. Turn your Xbox back on.

If the indicator light is still flashing green and orange, try another AV pack if one is available.

If the indicator light is still flashing green and orange, you'll need to contact Miscrosoft Customer support.

Flashing Orange Indicator Light:

If your Xbox console's indicator light flashes orange, this means the internal components have overheated and the Xbox has automatically shut down to prevent damage.

Turn off the console and let it cool for at least 10 minutes.

To prevent the Xbox from overheating in the future, make sure that it's not placed in a closed cabinet or on carpet. It's best to get the Xbox elevated off the ground where the PSU can have maximum heat release.

You'll also want to make sure the Xbox is not located near a heat source like the back side of a television, computer, monitor, or other electrical device.

Aug 26, 2010 | Microsoft Xbox 360 Elite Console

1 Answer

Power supply light is red


This issue occurs when the external power supply has detected a fault. The power supply has several built-in safeguards to help prevent damage to either the console or to the power supply itself. The power supply will turn itself off if one of the following conditions is true:
  • There is too much current
  • The voltage is too high
  • The temperature of the power supply is too high
Under these conditions, the light on the power supply turns red.

Step 1: Make sure that the power supply is cool loadTOCNode(2, 'whattotry'); The red light may indicate that the power supply is too hot or that it has already overheated. If the power supply light is red, follow these steps:
  1. Make sure that your Xbox 360 console is turned off.
  2. Disconnect your Xbox 360 Power Supply from your Xbox 360 console and from the wall socket.

    For more information about how to disconnect the Xbox 360 power supply, click the following article number to view the article in the Microsoft Knowledge Base: 906205 (http://support.microsoft.com/kb/906205/ ) How to connect and disconnect the Xbox 360 power supply
  3. Let the power supply cool for several hours in a well-ventilated space. Do not connect the Xbox 360 power supply to the console or to the wall socket during this time.
  4. After the power supply has cooled for several hours, reconnect the Xbox 360 Power Supply to the console and to the wall socket.
If the power supply light is still red, go to step 2. Step 2: Make sure that the power supply is plugged in correctly loadTOCNode(2, 'whattotry'); If the power cord is plugged in to an extension cord, a surge protector, or a power strip, the current or voltage that flows through the power supply may not be correct. Make sure that the power supply is plugged directly into a working wall outlet.
Step 3: Plug the power supply into a different wall socket loadTOCNode(2, 'whattotry'); Try a different wall socket. Ideally, plug the power supply into a wall outlet that is elsewhere in the house.

Jul 16, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbix 360 keeps turning off and on


there is supposed to be a light indicator on the power supply unit, there is green, orange and red, (make sure that the console is turned on to check on these..)

if its green, it could be a loose power cord

-if its orange, check the connection, make sure they are properly connected


-if it is red, your power supply unit is bad, let it cooldown for a couple of hours, and then if its still red, replace it

-try to change outlet as well to make sure that you're not having issues with your outlet..

Jun 30, 2009 | Microsoft Xbox 360 Console

3 Answers

My x-box don't turn on at all


the power supply unit has a light indicator..

green orange and red,

if your power supply unit shows green light, it means that there is no problem with your power supply, but try to check the power cord that is directly connected to the power port of the console

if it shows orange, it means that the power suppy unit is in standby mode, try other wall outlet

if its red, dude you have to let the power supply unit to let for a couple of hours, and if its still red you have to replace your power supply unit..

Jun 25, 2009 | Microsoft Xbox 360 Console

1 Answer

FLASHING RED LIGHT ON 360


Make sure that the power supply is cool loadTOCNode(2, 'whattotry'); The red light may indicate that the power supply is too hot or it has already overheated. If that is the case, you should let the power supply cool for several hours in a well-ventilated space. Turn off the Xbox 360 console and don't turn it back on while the power supply is cooling. This will allow the power supply sufficient time to cool. As soon as the power supply has cooled off, the power supply light will change from red to orange, and you can turn the console back on.

If the power supply light is still red after you have let the power supply unit cool in a well-ventilated space, the power supply unit may require replacement. You can contact Xbox Customer Support at http://www.xbox.com/support/contact (http://www.xbox.com/support/contact) for information about how to replace the power supply.

Make sure that the power supply is plugged in correctlyFor further details go to this link
http://support.microsoft.com/kb/906101/


Jan 03, 2009 | Microsoft Xbox 360 Console

1 Answer

Wen turn on x box three red lights come on and flash, console wont kick in.


Hey bradkelly06,

Unfortunately, when you see three red lights flash on an Xbox console, it can often indicate that a significant hardware failure has occurred that requires service and repairs. Before seeking assistance through Microsoft however, there are a couple of steps that you may wish to take depending on what color the light is on your power supply.

If the power supply light is red, you may wish to try using a different power cord and adaptor (if one is available). This should be done to ensure that you simply aren't encountering a short in the power supply itself. Additionally, a red power supply light may indicate that your Xbox has overheated and either needs to be moved to a better ventilated area or that vents are clogged with dust.

If the power supply light is orange, one or more connections have come loose. In this event, you may need to unplug all of the connections between the Xbox, the wall socket and your TV before reconnecting them and powering your Xbox on again.

If the power supply light does not illuminate, the power supply has either become disconnected or is defective. Trying a different power supply may resolve this type of issue, but please keep in mind that there is no guarantee that other problems may not exist.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Jul 02, 2008 | Video Game Consoles & Games

1 Answer

X box 360


Hey tjames2ya,

If your XBox 360 is not turning on, you may wish to verify that the power adaptor is functioning correctly. The power adaptor should have a light somewhere on its casing that shows up green, red or orange when plugged in. Each of these colors is an indication of a different problem:

* Green indicates that power is being correctly supplied to the XBox 360. If the XBox 360 still does not turn on, you will need to contact Microsoft for repairs and support.

* Orange indicates that at least one connection is loose. Making sure that all of the cables attached to the XBox 360 are secure should resolve this type of problem, and allow your console to power on.

* Red indicates that the power adaptor has either overheated or needs to be replaced. If the light is out, this may also be an indicator that the power adaptor is defective, but it may just as easily be a sign that the outlet the XBox 360 was plugged into did not provide enough electricity to power the console.

Unfortunately, in order to reset the XBox 360 you will need power to be supplied to the console. If replacing the power adaptor or double-checking your connections does return power to the console, you may then reset it by performing a "power cycle" (turning the unit off, then back on roughly 10-15 seconds later).

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Jun 16, 2008 | Video Game Consoles & Games

1 Answer

Three red lights


three red lights (no error message) - two reasons for the red lights: hardware failure or power supply unit failure.

when the three red lights is showing check the light on the power supply unit. if the light is green you console is experiencing a hardware failure. you need to send the console to MS service center or if you have no MS support in your country look for someone who knows how to repair the console or go to xbox-scene.com and look for information on how to repair the console yourself.

if the light is orange, red or no light at all, there might be a problem with the power supply unit. disconnect and reconnect the power cables from the 360 and reconnect them again. if there is an inter-cooler connected at the back of the console, remove the inter-cooler and turn on the console without the inter-cooler. try also a different wall socket and if the light on the power supply is still orange, red, or no light when you turn on the console you need to replace the power supply unit.

Jan 18, 2008 | Microsoft Xbox 360 Console

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