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We just bought the uniden DX18560 5 days ago. we cannot get dial tone on either hanset......what can we do to fix this.

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We founde the problem was in the lines. Thanks !

Posted on Nov 22, 2008

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The problem is with my uniden phone model D1364 can't hear the tone when dialing phone


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Resetting the voice message waiting indicator
When you receive a new voice mail message, the new message LED on the top of the handset flashes. In the event your message waiting light gets out of sync with your phone company's
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Your phone can communicate with the telephone network in two different ways: tone dialing or pulse dialing. These days, most base networks use a method called tone dialing, so your phone comes programmed for tone dialing. If your phone company uses pulse dialing, you will need to change your phone's dial mode. If you don't get a dial tone or can't connect to the telephone network, please follow the steps below to modify your phone's settings:
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Finally for future ease of use, here is a link to the user manual were I copied the above information from:

http://www.uniden.com/content/ebiz/uniden/resources/ownersmanuals/DECT1580-3om.pdf

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