Question about Washing Machines
It sound like you may have something plugging your pump inside the washer. Take the lower panel off the washer and the pump is on the right side or the center. (depends on model) Take the hoses off the pump and clean the inside. Also clean the sump. There is a plastic round cap that unscrews in front of the pump. just follow the hose to it. Unscrew that and clear that out. If all is clear then replace the drain pump.
Posted on Nov 21, 2008
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he F02 message is a long drain error and it may mean the pump is clogged or bad. You don't provide a lot of detail about if the water is draining out or not but the first thing to check for this error is the drain pump.
The image below shows how to access the pump and remove the filter. This may be your only problem. With the access panel removed you can also make sure the pump is running. Remember to unplug the washer before removing the access panel.
Check the pump for the F02 and make sure you're using HE detergent and there's not excessive suds.
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