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We have a Kenmore Elite HE3 front load washer, and we are getting error message F02 - which refers to a plugged drain problem. No one at Sears would/could help when we called for assistance. We removed the discharge hose and it was not plugged. The drain is inside the wall and appears to be OK. Before we go any further, could it be plugged inside the machine? Can we readily get at the problem area? Have you heard of this problem before? Any help would be appreciated. Mark/Kathy

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  • mark luebkert Nov 22, 2008

    Duby1990,


    Thanks a mil!!!!!!  U were dead on with the solution. We took off the front panel, unscrewed the seal of the sump/pump, and everything from a fountain pen to carpet backing goo, to 3 trys. accumulation of stuff came pouring out!! What a mess, but problem solved!!    :)  


    Sincerely,
     
    Mark/Kathy

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It sound like you may have something plugging your pump inside the washer. Take the lower panel off the washer and the pump is on the right side or the center. (depends on model) Take the hoses off the pump and clean the inside. Also clean the sump. There is a plastic round cap that unscrews in front of the pump. just follow the hose to it. Unscrew that and clear that out. If all is clear then replace the drain pump.

Posted on Nov 21, 2008

  • Justin Duby
    Justin Duby Nov 22, 2008

    Happy it worked.

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I have a Kenmore Elite HE3 model 44832 200 washer. Will spin sometimes, but doesn't seem to get to full speed. Often won't spin at all and gets F02 error, but it does roll during wash/rinse cycles. ...


he F02 message is a long drain error and it may mean the pump is clogged or bad. You don't provide a lot of detail about if the water is draining out or not but the first thing to check for this error is the drain pump.

The image below shows how to access the pump and remove the filter. This may be your only problem. With the access panel removed you can also make sure the pump is running. Remember to unplug the washer before removing the access panel.

Check the pump for the F02 and make sure you're using HE detergent and there's not excessive suds.


richroth_78.jpg

Jan 20, 2011 | Kenmore Elite 45986 Front Load Washer

1 Answer

Getting F02 error on Kenmore Elite HE3 washing machine............how do i fix problem?


Hi

Error F02 appears after 8mins of SUDs error. Error F02 means Long drain, means washer is taking longer time than normal to drain. Press PAUSE/CANCEL twice to clear the display. NOTE: After 4 minutes the SUD error will be displayed, and then 4 minutes later the F02 error code will be displayed.
• Check the drain hose and make sure it is not plugged or kinked.
• Check the electrical connections at the pump and make sure the pump is running.
• Check the drain pump filter for foreign objects.
• If the above does not correct the problem, replace the pump.
There are 3 small 9/32 hex head screws that hold the front panel on. Unscrew the 3 hex head screws (9/32 socket or nut driver size), now remove the front kick panel. Unscrew the white drain cap -WARNING-- lots of water will drain out when you loosen the white cap. Once all the water is out, remove and take out the filter trap. Hope this helps... Please post back for more information.
Daniel

Nov 26, 2010 | Kenmore Washing Machines

1 Answer

I have kenmore elite he3 and it is flashing f 02 and then it will flash sud. Water will not all drain out of it,


HI. this code represents a Long Drain issue.

If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed.

Press PAUSE/CANCEL twice to clear the display.

NOTE: After 4 minutes the “Sud” error will be displayed, then 4 minutes later the F02 error code will be displayed.

Potential Causes

• Check the drain hose and make sure it is not plugged or kinked
• Check the electrical connections at the pump and make sure the pump is running.
• Check the drain pump filter for foreign objects
• If the above does not correct the problem replace the pump

Oct 27, 2009 | Kenmore 3.8 cu. ft. HE3 Front Load Washer

1 Answer

My kenmore elite HE3 front oading washer says 02F


"F02" is a Long Drain error code. This indicates that you have an obstruction in the drainage system. More than likely you probably have a clog in the drain pump. The following link explains:

http://www.fixya.com/support/r615268-f02_error_code_whirlpool_duet_kenmore

Included is a follow-on link that explains how to check the drain pump to clean. You may also have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Debris can commonly clog in this area as well causing the drain cycle to fail.

If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.

NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced.

Sep 18, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

Kenmore HE3 front loader keeps getting F02 error message, most often when I wash towels. I was able to workaround by pulling half the load, but that no longer does the trick.


Long Drain

F02


If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed.

Press PAUSE/CANCEL twice to clear the display.

NOTE: After 4 minutes the “Sud” error will be displayed, then 4 minutes later the F02 error code will be displayed.

Potential Causes

• Check the drain hose and make sure it is not plugged or kinked
• Check the electrical connections at the pump and make sure the pump is running.
• Check the drain pump filter for foreign objects
• If the above does not correct the problem replace the pump

Jul 13, 2009 | Kenmore 3.8 cu. ft. HE3 Front Load Washer

1 Answer

Our Kenmore Elite HE3 washer will not finish a cycle, flashing an error code of F02. Can you tell me what this is in reference to?


"F02" is a Long Drain error code. The following link explains:

http://www.fixya.com/support/r615268-f02_error_code_whirlpool_duet_kenmore

In general, this usually means the drain pump or drain hoses are clogged and need to be cleaned. I have included instructions on how to do this as well.

It does not take much to damage these small pumps. Items begin caught in the pump impeller for extended periods of time can result in a pump that no longer runs, or one that no longer pumps at the correct volume. If cleaning does not solve your problem, the manufacturer recommends replacing the drain pump. Hopefully, a simple cleaning will solve this for you. Let me know if you have any questions, or require addtional assistance.

Jul 05, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

SHOWS F02 ERROR CODE


your drain pump is clogged. you must take the bottom panel off to acess. there is a draincock that you will unscrew but be advised that there will be a gush of water and then you will discover the small items blocking your drainflow.

Nov 11, 2008 | Kenmore Elite 45986 Front Load Washer

1 Answer

F02 Error on Front Load Kenmore HE3


F 02 Is your key pad user interface that has failed. I would call back and get some free service from a different technician.

Oct 23, 2008 | Kenmore Elite 45986 Front Load Washer

1 Answer

Kenmore Elite - F02 trouble


Hi jbll,
The f02 code is always from a slow drain issue. This washer allows only 8 minutes for all the water to drain and if it is not gone in time you get the F02.
This is the proper check sequence for that problem.
Check the drain hose and make sure it is not plugged or kinked.
Check the electrical connections at the pump and make sure the pump is running.
Check the drain pump filter for foreign objects. You can remove this easily and replace it if needed.
If the above does not correct the problem, replace the pump.
I hope this has helped, Lots of luck . Mike Anderson
mca0824@aol.com

May 02, 2008 | Kenmore 4292x Front Load Washer

4 Answers

Kenmore Elite Front Load Washer...F02 and SUD not draining!!!!


Probably something caught in pump. Remove lower panel if this one has it and you will see the pump. Loosen the round cover in middle to access clean-out.

Nov 08, 2007 | Kenmore 46462 Front Load Washer

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