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Check the memory status if what memory-in-use preferred, might select both in-use memory,might double the save contacts that's why unable to recognized which contact to be in-use.choose either sim memory or phone memory and double check your contacts if there's a duplicate.
Hi, every nokia phones have similar menus on the them.
First to get menu there is a menu botton on one of the phone keys. click on it and it will display icons of other items on the phone.on that page there is suppose to be that has contact icon that you can get access to click on it you will see where they wrote names click to enter that is where your contact are.
Delete all your previous settings and get new settings from your provider.......and u cant get full access memory of memory card it is allocated for mobile........if still problem there change to Airtel......which is the best 4 Internet access in mobile........
there is a software called Motorola Phone tools. you can download it and install it, then hook your phone through a mini usb cable as you wont be able to turn on, since the screen is blank, and then it will automatically synchronize everything.