Question about Canon MultiPASS MP370 All-In-One InkJet Printer

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Mp370 nnot printing color even after changing ink tank

My step daughter ran the color tank completely empty and did not tell anyone, it was left this way for a couple of weeks, until I needed to print. That is when I realized that it was empty. I put in a new color tank but it would not print in color. So I changed both the black and color (2nd one for color) tanks and reset the levels.The black prints fine but there is no color printing. I have cleaned the cartridge and reinstalled, did a deep clean and a head alignment test page, but the color is still not printing. I have heard that soaking the print heads in warm water might help. This was a very good printer and I would like to keep it. Any help would be greatly appreciated.

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  • 2 more comments 
  • beatz74 Dec 08, 2008

    I have the same issue...almost. Green and yellow print, but the red doesn't. I tried the same things you did. Have you found a solution yet?

    Thank
    Shawn


  • rstrmn Dec 27, 2008

    my MP370 started printing white streaks when black printing. Tried deep cleaning - problem got worse; changed black tank twice - same result. Bought new print head - nothing at all in colour or black; exchanged print head at supplier, still nil in black or colour. I've only used genuine Canon inks throughout. Is there anything else I can try?

  • Anonymous Jan 15, 2009

    Looking everywhere to find an answer to this

  • Anonymous Feb 26, 2009

    My problem is similar but the black is not printing every line. It is missing a lot. I have changed the cartridge 3 times. I too like the printer and want to keep it.

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Take out both ink cartridges, lift up head clip and take out printhead block

stand printhead block in a shallow dish of windex overnight, rinse it off, place back in printer, replace ink cartridges

do a clean cycle

Posted on Mar 05, 2009

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Posted on Jan 02, 2017

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